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My wife and I have a family share plan, just the two of us in our family. My wife is the organizer, but it's a pain to have to get her to change the payment methods.
Is there a way for both of us to have access to change the payment method, essentially both of us be organizers?
iPhone 6s, iOS 10.1.1
There can only be one organiser, that account will have the family payment method on it
There can only be one organiser, that account will have the family payment method on it
That's in line with what I've found, I was just hoping they'd come up with a way for families with multiple adults to actually administer the account. It's a frustrating situation to deal with expired cards, my wife changed our payment method and has tried verifying it 3 or 4 times, but it still says it's unverified on my end.
She was able to add the card ok on her account, it was accepted and stored ? What exactly now happens when you try to buy something, what messages/prompts show ?
It says, "There is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information". "OK" is the only option. I've done what I can on my end as well, but I can't find where to go to resolve the issue with previous purchases.
Was she able to successfully add the new card to her account ? The 'problem with a previous purchase' message means that iTunes wasn't able to collect the money for the last purchase, though with family sharing I'm not 100% sure if that would be for your account or the organiser's account (or a different member's account if there are other members in the share) : Pay an unpaid balance in the iTunes Store - Apple Support
Can you have Multiple Family Organizers?
