Hey,
The ICDD process on my MacBook pro has a high CPU usage recently. Whenever I killed it, it will come back very soon. Does anyone know how to solve the problem?
Thank you!
MacBook Pro with Retina display, iOS 10.1.1
You can't kill icdd since it a part of Image Capture.
Rebooting could solve the problem.
Also, please run Etrecheck and paste the result here.
Thank you. Here is the result
EtreCheck version: 3.1 (331)
Report generated 2016-11-02 00:57:00
Download EtreCheck from https://etrecheck.com
Runtime 2:23
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
high CPU running
Hardware Information:ⓘ
MacBook Pro (Retina, 13-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.8 GHz Intel Core i5 (i5-4308U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 329
Video Information:ⓘ
Intel Iris
Color LCD 2560 x 1600
System Software:ⓘ
macOS Sierra 10.12.1 (16B2555) - Time since boot: about 3 hours
Disk Information:ⓘ
APPLE SSD SM0512F disk0 : (500.28 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 499.05 GB (215.17 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information:ⓘ
Western Digital My Book 1234
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Applications/System Center 2012 Endpoint Protection.app
[loaded] com.microsoft.kext.scep_kac (4.5.21 - 2015-09-30) [Support]
/System/Library/Extensions
[not loaded] com.SafeNet.driver.Sentinel (7.5.2 - 2016-10-31) [Support]
Startup Items:ⓘ
KeyAccess: Path: /Library/StartupItems/KeyAccess
Startup items no longer function in OS X Yosemite or later
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 156 Apple tasks
[running] 108 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 40 Apple tasks
[loaded] 158 Apple tasks
[running] 105 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-10-29) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2016-08-15) [Support]
[running] com.pharos.notify.plist (2015-04-23) [Support]
[running] com.pharos.popup.plist (2015-04-23) [Support]
[running] com.sassafras.KeyAccess.plist (2014-10-14) [Support]
[not loaded] com.teamviewer.teamviewer.plist (2016-11-01) [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist (2016-11-01) [Support]
Launch Daemons:ⓘ
[running] BESAgentDaemon.plist (2016-07-02) [Support]
[loaded] com.adobe.SwitchBoard.plist (2014-10-29) [Support]
[loaded] com.adobe.fpsaud.plist (2016-09-23) [Support]
[failed] com.alipay.DispatcherService.plist (2014-10-28) [Support]
[loaded] com.baidu.netdiskmac.BDYunFinderInstaller.plist (2014-11-07) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-02-26) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]
[running] com.microsoft.scep_daemon.plist (2014-10-28) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-06-22) [Support]
[running] com.sassafras.KeyAccess.plist (2014-10-14) [Support]
[loaded] com.teamviewer.Helper.plist (2016-02-15) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2016-11-01) [Support]
[loaded] com.wdc.WDPrivilegedHelper.plist (2015-10-02) [Support] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!
User Launch Agents:ⓘ
[running] com.alipay.refresher.plist (2014-10-23) [Support]
[running] com.amazon.music.plist (2015-02-27) [Support]
[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]
[running] com.spotify.webhelper.plist (2016-11-01) [Support]
[loaded] com.valvesoftware.steamclean.plist (2016-10-02) [Support]
User Login Items:ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Box Sync Application (/Applications/Box Sync.app)
Dropbox Application (/Applications/Dropbox.app)
百度云同步盘 Application (/Applications/百度云同步盘.app)
System Center 2012 Endpoint Protection Application (/Applications/System Center 2012 Endpoint Protection.app)
com.adobe.SwitchBoard.monitor.plist MachInit (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Mach Init items are deprecated
Internet Plug-ins:ⓘ
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2012-08-08) [Support]
npCgbEditMac: 2.4.0.0 - SDK 10.7 (2016-09-19)
FlashPlayer-10.6: 23.0.0.185 - SDK 10.9 (2016-10-14) [Support]
Flash Player: 23.0.0.185 - SDK 10.9 (2016-10-14) Outdated! Update
QuickTime Plugin: 7.7.3 (2016-10-26)
RL Secure Plug-In Layer: Unknown - SDK 10.5 (2016-08-16) [Support]
SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-22) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-11-04) [Support]
MeetingJoinPlugin: Unknown - SDK 10.2 (2015-10-18) [Support]
JavaAppletPlugin: Java 8 Update 102 build 14 (2016-08-15) Check version
User internet Plug-ins:ⓘ
UploadManager: Unknown
npalicdo: 1.0 - SDK 10.6 (2014-10-28) [Support]
WebEx64: 1.0 - SDK 10.6 (2016-05-30) [Support]
RocketEngine: Unknown
Folx3Plugin: 4.0 - SDK 10.6 (2016-09-28) [Support]
ContentManager: Unknown
WangwangPlugin: 1.4 - SDK 10.9 (2015-03-09) [Support]
aliedit: 2.1.0.0 - SDK 10.7 (2014-10-28) [Support]
3rd Party Preference Panes:ⓘ
Flash Player (2016-09-23) [Support]
Java (2016-08-15) [Support]
KeyAccess (2014-10-14) [Support]
Time Machine:ⓘ
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 283.88 GB
Destinations:
My Book for Mac [Local]
Total size: 3.00 TB
Total number of backups: 17
Oldest backup: 9/29/15, 10:39 PM
Last backup: 11/2/16, 12:22 AM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 499.05 GB X 3)
Top Processes by CPU:ⓘ
97% icdd
37% BESAgent
18% kernel_task
15% scep_daemon(2)
7% WindowServer
Top Processes by Memory:ⓘ
867 MB kernel_task
737 MB com.apple.WebKit.WebContent(4)
459 MB mdworker(20)
213 MB Spotify Helper(2)
213 MB mds_stores
Virtual Memory Information:ⓘ
2.46 GB Available RAM
47 MB Free RAM
5.54 GB Used RAM
2.41 GB Cached files
26 MB Swap Used
Diagnostics Information:ⓘ
Nov 2, 2016, 12:56:09 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005609_[reda cted].crash
/Library/Application Support/Alipay/AlipayDispatcherService
Nov 2, 2016, 12:55:59 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005559_[reda cted].crash
Nov 2, 2016, 12:55:49 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005549_[reda cted].crash
Nov 2, 2016, 12:55:39 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005539_[reda cted].crash
Nov 2, 2016, 12:55:30 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005530_[reda cted].crash
Nov 2, 2016, 12:55:18 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005518_[reda cted].crash
Nov 2, 2016, 12:55:08 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005508_[reda cted].crash
Nov 2, 2016, 12:54:58 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005458_[reda cted].crash
Nov 2, 2016, 12:54:47 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005447_[reda cted].crash
Nov 2, 2016, 12:54:37 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005437_[reda cted].crash
Nov 2, 2016, 12:54:27 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005427_[reda cted].crash
Nov 2, 2016, 12:54:17 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005417_[reda cted].crash
Nov 2, 2016, 12:54:07 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005407_[reda cted].crash
Nov 2, 2016, 12:53:57 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005357_[reda cted].crash
Nov 2, 2016, 12:53:46 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005346_[reda cted].crash
Nov 2, 2016, 12:53:36 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005336_[reda cted].crash
Nov 2, 2016, 12:53:26 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005326_[reda cted].crash
Nov 2, 2016, 12:53:16 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005316_[reda cted].crash
Nov 2, 2016, 12:53:06 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005306_[reda cted].crash
Nov 2, 2016, 12:52:55 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-02-005255_[reda cted].crash
Nov 2, 2016, 12:43:18 AM /Library/Logs/DiagnosticReports/Microsoft Word_2016-11-02-004318_[redacted].cpu_resource.diag [Details]
/Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Nov 1, 2016, 11:33:52 PM /Library/Logs/DiagnosticReports/icdd_2016-11-01-233352_[redacted].cpu_resource. diag [Details]
/System/Library/Image Capture/Support/icdd
Nov 1, 2016, 09:26:55 PM /Library/Logs/DiagnosticReports/icdd_2016-11-01-212655_[redacted].cpu_resource. diag [Details]
icdd
Nov 1, 2016, 09:11:32 PM Self test - passed
Nov 1, 2016, 09:03:03 PM /Library/Logs/DiagnosticReports/icdd_2016-11-01-210303_[redacted].cpu_resource. diag [Details]
Nov 1, 2016, 08:54:40 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205440_[reda cted].crash
Nov 1, 2016, 08:54:30 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205430_[reda cted].crash
Nov 1, 2016, 08:54:20 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205420_[reda cted].crash
Nov 1, 2016, 08:54:10 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205410_[reda cted].crash
Nov 1, 2016, 08:54:00 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205400_[reda cted].crash
Nov 1, 2016, 08:53:50 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205350_[reda cted].crash
Nov 1, 2016, 08:53:40 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205340_[reda cted].crash
Nov 1, 2016, 08:53:29 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205329_[reda cted].crash
Nov 1, 2016, 08:53:19 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205319_[reda cted].crash
Nov 1, 2016, 08:53:09 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205309_[reda cted].crash
Nov 1, 2016, 08:52:59 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205259_[reda cted].crash
Nov 1, 2016, 08:52:49 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205249_[reda cted].crash
Nov 1, 2016, 08:52:39 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205239_[reda cted].crash
Nov 1, 2016, 08:52:28 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205228_[reda cted].crash
Nov 1, 2016, 08:52:18 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205218_[reda cted].crash
Nov 1, 2016, 08:52:08 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205208_[reda cted].crash
Nov 1, 2016, 08:51:58 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205158_[reda cted].crash
Nov 1, 2016, 08:51:47 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205147_[reda cted].crash
Nov 1, 2016, 08:51:37 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205137_[reda cted].crash
Nov 1, 2016, 08:51:27 PM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-11-01-205127_[reda cted].crash
Oct 31, 2016, 11:22:27 PM /Library/Logs/DiagnosticReports/icdd_2016-10-31-232227_[redacted].cpu_resource. diag [Details]
Oct 31, 2016, 09:37:42 PM /Library/Logs/DiagnosticReports/icdd_2016-10-31-213742_[redacted].cpu_resource. diag [Details]
Oct 31, 2016, 09:21:52 PM /Library/Logs/DiagnosticReports/icdd_2016-10-31-212152_[redacted].cpu_resource. diag [Details]
Oct 31, 2016, 09:10:00 PM /Library/Logs/DiagnosticReports/icdd_2016-10-31-211000_[redacted].cpu_resource. diag [Details]
Oct 31, 2016, 09:09:36 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-10-31-210936_[r edacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Oct 31, 2016, 06:56:41 PM /Library/Logs/DiagnosticReports/icdd_2016-10-31-185641_[redacted].cpu_resource. diag [Details]
Oct 31, 2016, 02:32:54 AM /Library/Logs/DiagnosticReports/mtmfs_2016-10-31-023254_[redacted].cpu_resource .diag [Details]
/System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmfs
Oct 31, 2016, 01:56:31 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015631_[reda cted].crash
Oct 31, 2016, 01:56:21 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015621_[reda cted].crash
Oct 31, 2016, 01:56:11 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015611_[reda cted].crash
Oct 31, 2016, 01:56:01 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015601_[reda cted].crash
Oct 31, 2016, 01:55:50 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015550_[reda cted].crash
Oct 31, 2016, 01:55:40 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015540_[reda cted].crash
Oct 31, 2016, 01:55:30 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015530_[reda cted].crash
Oct 31, 2016, 01:55:20 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015520_[reda cted].crash
Oct 31, 2016, 01:55:10 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015510_[reda cted].crash
Oct 31, 2016, 01:54:59 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015459_[reda cted].crash
Oct 31, 2016, 01:54:49 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015449_[reda cted].crash
Oct 31, 2016, 01:54:39 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015439_[reda cted].crash
Oct 31, 2016, 01:54:29 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015429_[reda cted].crash
Oct 31, 2016, 01:54:19 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015419_[reda cted].crash
Oct 31, 2016, 01:54:09 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015409_[reda cted].crash
Oct 31, 2016, 01:53:58 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015358_[reda cted].crash
Oct 31, 2016, 01:53:48 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015348_[reda cted].crash
Oct 31, 2016, 01:53:38 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015338_[reda cted].crash
Oct 31, 2016, 01:53:28 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015328_[reda cted].crash
Oct 31, 2016, 01:53:18 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-31-015318_[reda cted].crash
Oct 30, 2016, 11:19:27 PM /Library/Logs/DiagnosticReports/icdd_2016-10-30-231927_[redacted].cpu_resource. diag [Details]
Oct 30, 2016, 09:14:27 PM /Library/Logs/DiagnosticReports/icdd_2016-10-30-211427_[redacted].cpu_resource. diag [Details]
Oct 30, 2016, 09:12:39 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-10-30-211239_[r edacted].cpu_resource.diag [Details]
Oct 30, 2016, 08:32:36 PM ~/Library/Logs/DiagnosticReports/AppleSpell_2016-10-30-203236_[redacted].crash
com.apple.AppleSpell - /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Oct 30, 2016, 02:05:59 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020559_[reda cted].crash
Oct 30, 2016, 02:05:49 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020549_[reda cted].crash
Oct 30, 2016, 02:05:39 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020539_[reda cted].crash
Oct 30, 2016, 02:05:28 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020528_[reda cted].crash
Oct 30, 2016, 02:05:18 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020518_[reda cted].crash
Oct 30, 2016, 02:05:08 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020508_[reda cted].crash
Oct 30, 2016, 02:04:58 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020458_[reda cted].crash
Oct 30, 2016, 02:04:48 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020448_[reda cted].crash
Oct 30, 2016, 02:04:37 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020437_[reda cted].crash
Oct 30, 2016, 02:04:27 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020427_[reda cted].crash
Oct 30, 2016, 02:04:17 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020417_[reda cted].crash
Oct 30, 2016, 02:04:07 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020407_[reda cted].crash
Oct 30, 2016, 02:03:57 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020357_[reda cted].crash
Oct 30, 2016, 02:03:47 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020347_[reda cted].crash
Oct 30, 2016, 02:03:36 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020336_[reda cted].crash
Oct 30, 2016, 02:03:26 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020326_[reda cted].crash
Oct 30, 2016, 02:03:16 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020316_[reda cted].crash
Oct 30, 2016, 02:03:06 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020306_[reda cted].crash
Oct 30, 2016, 02:02:56 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020256_[reda cted].crash
Oct 30, 2016, 02:02:45 AM /Library/Logs/DiagnosticReports/AlipayDispatcherService_2016-10-30-020245_[reda cted].crash
ICDD high CPU usage
