You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought my MacBook pro retina 15 inch mid 2015 last month but now a days i realized that there is weird sound like (creaking or popping) coming from the screen hinge, especially on the left side of the hinge.
I bought my MacBook from a 3rd party store (authorized apple reseller) and don't know what to do. Could you please help me about what can i do before taking an action? I recorded the sound also coming from the hinge.
I bought my MacBook from a 3rd party store
It has a one year warranty. Take in for them to look at it/repair
or if near a Apple store:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
Hello.
Normally, I run my MBPr under high loads (i.e., gaming, VMWare for work, Keynote lectures, etc.), and the display gets left open fairly often, too. After about a year or so since I got it, the hinge sometimes gets stiff when I close it, as if it needs oil.
Anecdotally, my last two Mac notebooks developed the same issue after about a year, never developed into anything much beyond a simple stiff hinge, a 12" PB and a 2010 15" MBP; neither had any major failure as a result of the hinge, thankfully.
When my current Mid-2015 MBPr developed a stiff hinge, I finally took it to the Genius Bar a few weeks ago, and the MG said it is considered "normal" for some stiffness/rigidity in the hinge under extreme temperatures (i.e., cold, hot) which is indeed the case.
Normally, I just run the hinge fully open/closed a few times to work it out every few weeks but otherwise it runs like a champ.
You can always take it to the Apple Store and have them look at it if you're concerned.
Macbook Pro retina 15 mid 2015 hinge creak problem
