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i tunes wants to install same update 12.5.3

Why does ITunes want to install 12.5.3? again? I already installed it, but I just got a notification

in Software Updates it wants to install it again.

The first one was successful.

OS X Mavericks (10.9.1)

Posted on Nov 3, 2016 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2016 4:34 PM

Hi Susie,


Can you check what version of iTunes you have installed by opening the app and going to iTunes > About iTunes?


Apple release version 12.5.3.16 earlier this week but that version contained a pretty serious bug so a patch was released which updates iTunes to version 12.5.3.17


Unfortunately the App Store doesn't show the full version number so it appears as if you're installing the same version of iTunes again.


If you already have version 12.5.3.17 installed, you may need to restart your Mac to stop it appearing repeatedly in the Updates tab in the App Store.


Let us know how you get on.

2 replies
Question marked as Top-ranking reply

Nov 3, 2016 4:34 PM in response to susiecat.cinci

Hi Susie,


Can you check what version of iTunes you have installed by opening the app and going to iTunes > About iTunes?


Apple release version 12.5.3.16 earlier this week but that version contained a pretty serious bug so a patch was released which updates iTunes to version 12.5.3.17


Unfortunately the App Store doesn't show the full version number so it appears as if you're installing the same version of iTunes again.


If you already have version 12.5.3.17 installed, you may need to restart your Mac to stop it appearing repeatedly in the Updates tab in the App Store.


Let us know how you get on.

i tunes wants to install same update 12.5.3

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