iphone 7s i hear a constant clicking noise when i use the adapter the ohone came with... how do i stop this?

Currently I cannot listen to my music through my head phones. The adapter included with my phone makes a constant clicking sound that actually makes the music skip.

Posted on Nov 5, 2016 5:04 AM

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30 replies

Feb 2, 2017 1:55 AM in response to SheilaMarie261

I think I just found a solution for this just now as I had the same exact problem. My headphones are Samsung with volume controls/remote build in. After reading the above response once I plugged in the headphones with the adapter I started clicking the headphones remote controls up and down several times. And the annoying sound stopped. But you have to do it each time you plug the headphones in. I'm listening on them just now and as annoying as it is this simple step seems to be solving the issue.

Jun 28, 2017 11:09 PM in response to Ysabell.p

Dude! I cannot thank you enough! Thank you! I recently got myself an iPhone 7 Plus, plugged in the headphones and I was hearing that audio on/off clicking sound. You're method works! But after doing several testing, the fastest way is not fiddling with volume control. Just hold any vol control either + or - and the clicking noise should disappear instantly.


But still, none the less your insight was accurate!

Nov 2, 2017 6:24 AM in response to SheilaMarie261

I have the same problem with the clicking noise but my earbuds for the iPhone 7 will also skip and pause/play tracks randomly


Ive found that if I wrap the earbud wire along the phone lengthwise, holding the part of the earbuds that connect to the phone still and tight then the noise won’t occur. It’s not a permanent fix but it gets the job done. I hope apple can fix the issue

Nov 5, 2016 6:46 PM in response to SheilaMarie261

Hi SheilaMarie261,

I understand you're experiencing a clicking sound when connecting your Lightning to 3.5 mm Headphone Jack Adapter to headphones and listening to music. I know how important it is to have your accessories working properly and I can help with this.

If available, test another pair of headphones with the adapter to see if they produce the same clicking noise, or test the headphones being used with another device to ensure they are working properly. Check both ends of the Headphone Jack Adapter and wipe with a soft, lint-free, dry cloth. ​You'll also want to check for debris in the port on the iPhone:
  1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.

If your headphones don‘t work with your iPhone, iPad, or iPod touch

After performing those steps, restart your iPhone and test the Lightning to 3.5 mm Headphone Jack Adapter again: Restart your iPhone, iPad, or iPod touch

Cheers!

Nov 29, 2016 7:28 AM in response to chris_g1

Above answer from a "Community specialist" is nothing more than the standard answer if something doesn't work correctly.


See the scripted answer:

1. state by repeating the question and show understanding

2. emphasize that you recognize why this is an issue

3. bring good news


Unfortunately, in this case the solution to this specific problem is not given. I also experience this issue with the adapter and have performed these steps a 100 times. There is just something wrong with this adapter, when you use it with headphones that have a microphone/remote build in the wire. Even Apple's own AirPods with mini jack have this issue.


Please Apple, bring us a software update for this issue, or start a exchange program if the solution is in the hardware.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 7s i hear a constant clicking noise when i use the adapter the ohone came with... how do i stop this?

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