You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kjl3000 Author

Level 1

41 points

iPad rotation bug in iOS 10

SInce iOS 10.0, my iPad Air 2 gets stuck in landscape mode from time to time and there is no way to rotate except a reboot. This seems to be a bug in iOS 10 that needs to be addressed.

iPad Air 2 Wi-Fi, iOS 10.1.1, null

Posted on Nov 6, 2016 1:19 AM

Top-ranking reply

Diana.McCall

Level 7

21,291 points

Posted on Jan 15, 2017 10:56 AM

Hi. There are a couple of suggestions here Re: Screen rotation not working but they may have stopped working with the iOS 10.2 update. It should always be fixed by restarting (power off and back on, not just sleep). According to multiple users, the rotation locking happens randomly, and only affects iPad Air 2. I suspect there's a bug in the firmware for the M8 motion coprocessor, or in the interface between it and generic iOS code. You're the 49th different poster with this problem since iOS 10.1.1 came out.

View in context

46 replies

Nov 8, 2016 6:35 AM in response to kjl3000

I to am having the same issue, for the past week or so my iPad Air 2 either gets stuck in vertical or horizontal mode, more often than not horizontal mode and the only way to sort it is keep rebooting, so sent off a bug report via the link MichelPM posted.

Dee1jay

Level 1

34 points

Nov 26, 2016 6:13 AM in response to Jules1270

Same issue on my iPad Air 2. I found that if I simply push the power button off and then click it on again, the rotation will return to proper action. So far, I have not needed to reboot (either soft or hard) to correct this. It's just annoying to have to turn the screen off and on again every time this happens.

ZintainUSA

Level 5

6,513 points

Nov 26, 2016 6:47 AM in response to kjl3000

I would suggest that you do keep reporting to Apple the issues that you are having as if more people continue to have this issue, they may find a problem and resolve it. However, on that note, I do not have this issue on my iPad Air 2 so it may be a bug related to something else that is causing the issue. Getting more and more feedback can help isolate the problem and get it corrected.

jawanns

Level 1

8 points

Dec 11, 2016 9:02 AM in response to kjl3000

Same issue here on my iPad Air 2. Since installing iOS 10 about a third of the time when I wake up my screen it won't rotate. It's almost always fixed by locking and unlocking the screen again. Not a huge problem, but definitely annoying.

Dec 12, 2016 5:31 AM in response to jawanns

Hi. Have you tried turning off Settings > General > Accessibility > Reduce Motion. This has helped some iPad Air 2 users. Please report it here https://www.apple.com/feedback/ipad.html so Apple knows it's a real problem.

DTM-73

Level 1

4 points

Dec 12, 2016 5:37 AM in response to Diana.McCall

Hi, yes, I always turn it off by default on all my devices.

Dec 12, 2016 5:54 AM in response to DTM-73

Hello DTM-73. Do you have an iPad Air 2 that is experiencing random rotation failure? Even though Reduce Motion is off? Note that this double negative means that "motion" is actually enabled.