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Level 1

9 points

Internet connection issues

My internet is very unreliable when I am using Windows with Boot Camp. Usually it doesn't work when I first open my browser, sometimes it says it is connected but it has no internet access, and sometimes it just disconnects out of nowhere. This also means that it is hard for me to get to the login page for public networks where I have to log in, and downloads and updates randomly stop. I do not have any of these problems when using OS X.

One temporary fix I found is disconnecting and reconnecting to my network, but it later stops working again. It also sometimes starts working again if I wait for a while, but it is still a problem.

I already tried the Internet Connections troubleshooting option but it says everything is fine. I also tried the Network Adapter option, and it said it fixed something the first time I used it, but it did not help.

Computer: MacBook Pro (Retina, 13-inch, Late 2012)

Processor: 2.5 GHz Intel Core i5

Memory: 8 GB 1600 MHz DDR3

Operating System: OS X El Capitan 10.11.6, Windows 7 on boot camp

Posted on Nov 6, 2016 7:48 AM

87 replies

appleuser295 Author

Level 1

9 points

Jan 18, 2017 9:36 AM in response to Loner T

That's going to take a while. There are no apple repair stores in my area, but I'm going to a city with one in March. How long does it take to replace a battery?

Loner T

Level 9

59,471 points

Jan 18, 2017 9:51 AM in response to appleuser295

It should take 30-45 minutes.

appleuser295 Author

Level 1

9 points

Jan 18, 2017 10:40 AM in response to Loner T

Ok, thanks. I'll watch the other thread you linked in case any solution is found there.

appleuser295 Author

Level 1

9 points

Feb 1, 2017 12:20 PM in response to Loner T

Did you find a solution? Is anyone else having this problem on Windows 7?

If Apple releases something to fix this, will it be available through Apple Software Update?

appleuser295 Author

Level 1

9 points

Jun 7, 2017 6:58 AM in response to Loner T

Well, I replaced my battery, and I'm still having the problem.

Loner T

Level 9

59,471 points

Jun 7, 2017 9:45 AM in response to appleuser295

Do you have a similar issue on the OSX side?

appleuser295 Author

Level 1

9 points

Jul 22, 2017 6:56 AM in response to Loner T

I downloaded an Apple Software Wi-Fi update, and now it doesn't work AT ALL. It doesn't see any networks when I click on the wi-fi button in the menu bar.

appleuser295 Author

Level 1

9 points

Jul 29, 2017 8:08 AM in response to Loner T

So what should I do now? Could re-downloading the drivers and repairing help?

Loner T

Level 9

59,471 points

Jul 29, 2017 8:40 AM in response to appleuser295

Can you rollback the driver using Windows Device Manager?

See Roll Back a Device Driver to a Previous Version as a reference.

Loner T

Level 9

59,471 points

Jul 30, 2017 12:24 PM in response to appleuser295

Create a restore point, before you update. There are too many field variations to be able to test in the lab. There are several environmental factors as well.

appleuser295 Author

Level 1

9 points

Sep 19, 2017 6:33 AM in response to ToPur

I don't have the option to change the router settings most of the time when I am using Windows. Is there an adapter/driver setting I can change?

Loner T

Level 9

59,471 points

Oct 1, 2017 11:37 AM in response to appleuser295

See How to Disable Driver Signature Verification on 64-Bit Windows 8 or 10 (So That You Can Install Unsigned Drivers) .

Internet connection issues