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iTunes cannot sync movies or TV shows

iTunes cannot sync movies or TV shows to the iPhone because the Videos app is not installed.



What is going on? I do so have the videos app installed. who doesn't? Didn't even know that was an option to not have it installed.


Both Iphone and itunes are at their current versions.


Anyone else have this problem?

iPad, iOS 10.1.1

Posted on Nov 6, 2016 8:02 PM

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Question marked as Best reply

Posted on Mar 12, 2017 8:05 PM

Step 1. Right click on the file and select "Get Info"

2. When the file window pops up, select "Options" and instead of "Movie" or "Home Video", sort the file as a "Music Video".

Now you should be able to find it in the Music Videos section of iTunes, and you should be able to export it to your phone.

28 replies

iTunes cannot sync movies or TV shows

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