Charges on my bank statement that I did not make

I Have an IPad Air and I do not know the other things you request such as specs, processor speed, etc. all I do know is I have a $10.94 charge and a $10.91 charge on my bill that I did not make and would appreciate it if you would refund those charges.


THank You,


JUlia A. ******

<Edited by Host>

iPad Air

Posted on Nov 12, 2016 4:43 AM

Reply
1 reply

Nov 12, 2016 4:46 AM in response to juliafrommount juliet

Hi


To see past purchases via your iPad, follow the steps here:


Download your past purchases - Apple Support


If you have access to a computer, you can instead follow these steps:


See your purchase history in the iTunes Store on a Mac or PC - Apple Support


If you did not authorise the payment - and if it was not made by a family member under Family Sharing - options include:


To ask Apple if you can cancel any given purchase and receive a refund, go the following page and click on Report a Problem next to the purchase:


Contact iTunes Support for assistance:


If you believe that your Apple ID may have been compromised, follow the steps here:


Note that no-one here can access your account or issue a refund. You are not talking to Apple here - this is a user-based support community.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charges on my bank statement that I did not make

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