my phone won't let me re download a app I accidently deleted

I accidently deleted my messenger app for fb, everytime I try to redownload it, it will not do it...

Posted on Nov 12, 2016 8:13 AM

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1 reply

Nov 13, 2016 5:54 AM in response to Crystal82sunshine

Hello, Crystal82sunshine.
Welcome to Apple Support Communities.
I understand that you have been unsuccessful with redownloading the FaceBook Messenger application since you accidentally removed it. I also use the Messenger application and I'm happy to assist you.
The first thing I'd like you to try is a restart.

How to restart

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.


Now see if the application will download. If not let's try these two steps:

Check for iOS and app updates

  1. Make sure that you're using latest version of iOS.
  2. Open the App Store and tap Updates.
  3. If updates are available, tap Update All.
  4. If asked, enter your Apple ID password.

You might need a Wi-Fi connection to update some apps.

Install another app from the App Store

Try installing a different app that you don't have on your device. Find a free app from the App Store, and remember to use the same Apple ID that you used to download the app that you're having issues with.

If the issue persists, take note of any error messages and let us know. Cheers


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my phone won't let me re download a app I accidently deleted

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