6s wifi issues with Devolo dLan 500

Exactly the same issue, 500+ Iphone X bluetooth on 0.25M bluetooth off 23M its strange and neither company care.

guess I will have to buy a new powerline adaptor.

"Symptoms are that I get maybe 20% of the full speed initially and then it decays to 0.5-1 mbps speed (using Speedtest). As a result, the signal often drops out and I lose connectivity altogether."

Same issue here.

Devolo were unable to help. Anyone find a solution?

I am on an iPhone 8 Plus.

That's good to know.

I am pretty sure as well that there is nothing on the router set up/components that can adversely affect how a DLAN Wifi transmits. So I agree, its purely how the DLAN500 transmits.

Also I have connected the devices directly onto the Ethernet port of the DLAN500 and its OK.

As I mentioned, Windows and Android devices connect to the DLAN500's very well.

Also I am pretty sure that the Apple devices that don't work with the DLAN500 now, used to work well before. I am not aware that the Devolo units have had a firmware upgrade since then, whereas the iPhones have had loads. Its been a problem for me since Nov 2016, so which ever iOS was applied then is probably the culprit. I know my ex also has problems with her iPad, but I don't know details and I do not have one to test.

It is very frustrating as I recommended this brand specifically for the good reputation that it had!! It is very strange that Devolo play dumb on this problem.

At my own home I use Zyxel and that has no problems at all. I have never seen this with any wireless brand before.

I have been wondering about the variation of components on iPhones and iPads. You could imagine that there would be and that the iOS relies on the hardware firmware following guidelines so that the Apple programmers could get consistent behaviours on their devices. This could affect the connectivity stability as well as other issues banded about, like battery life...

Same thing here. BT on/off doesn't change anything. Interesting thing is, that it is only one IPhone 6s, all other devices work properly. And on this device it is recognizable, that watching youtube is ok, but even the apple-store or downloading new ios-update didn't work at all.

Definitely no issue to ISP or to Devolo device in general. Only in combination with particular IPhone 6s plus new iOS (probably, because it used to work fine for months).

WOW,

Thank you very much for this advice, I have the same problem as everyone who writes here, and with your solution at least I can connect.

I do it from an iphone X, the problem should be ios.

to see if they update it

Just to say im still having problems with devolo adapters and some of my apple products. Affects one ipad, a 7plus and a 6plus bur not a 6 or an imac or a macbook. Both apple and devolo still deny any problem

For clarity, when connected to BT Hub Router on ANY of my devices, I get full supplied speed, so it is not an ISP issue.

I have exactly the same problem with the New Iphone X. Speed test starts at 20%, after few seconds 1,0-1,5 Mbs

Incredible...

Ok, but which one? How to be sure it works with Iphones?

Hi Rich,

Did you solve this problem, as I have exactly the same issue that you have with the Devolo dLan 500, right down to the fact that my wife has a 5 and gets full speed whilst I'm getting under 1mbps. If I move the powerline adaptor to a different socket my iPhone 7 will often connect at full speed, but within minutes, it's back down to under 1mbps. It was the same with my previous 6s phone. It's as though there is something in the iPhone software causing it, or something in later iPhones that is not compatible with the Devolo units.

Cheers,

Geoff

I have the same issues with the Dlan500 Wifi. I have spoken to Devolo who cannot advise any solution and even got them replaced, thanks to their customer service, but I still get the same problem.

Symptoms are that I get maybe 20% of the full speed initially and then it decays to 0.5-1 mbps speed (using Speedtest). As a result, the signal often drops out and I lose connectivity altogether.

I can connect my other devices (android phones, tablets, Amazon Fire, windows laptop, Windows surface) all successfully to the Dlan500 wifi, but the iPhone 6s plus will not. I have even changed the base homeplug (from Devolo Duo to Zyxel) and even changed the router in case it was that, changed the SSID, removed all encryption, changed the channel. Still the same problem.

I can connect the iPhone 6s plus to either of my routers and I get full stable speed.

Some of my friends Apple devices also have this problem, but not all.

The only thing I can conclude is that there are some Apple devices which just do not work with the Dlan500 wifi.

It is really frustrating as both the Apple and the Devolo are premium priced products!

Hi Hugo,

I've just purchased the TP-Link WPA4220 AV600 powerline adaptors but have found that whilst speeds seem much improved on my iPhone when Bluetooth is enabled, the actual reliability to my router is poor and it keeps dropping out. I've also noticed it on my laptop which is connected via Ethernet and if I run a speed test, I can see it shoot up to 24Mbps but then drops back down to 0, and then up again - it's unstable and not as reliable as the Devolo in my house unfortunately, which means it's going back to Amazon.

That means I need to stick with Devolo for now, but I have opened a support ticket with them to ask what's going on and if they know the cause/solution. I'll update here when I get a response. But for everyone else, the TP-Link/non-Devolo option is probably the recommendation for now.

Interesting to hear that it's also an issue with iPhone X - must be a Devolo thing with the wireless radios.

Jonny