6s wifi issues with Devolo dLan 500

Unfortunately, only solution for me was to order a different brand of powerline adapters. Went for tp-link and they’ve been brilliant, working on each device, and were half the price....Apple may bring out an ios update that’ll fix the issue, but I couldn’t hang around waiting for that. Best of luck my friend.

Hi all,

Same issue here with a Devolo 500 WiFi and iPhone 8:

iPhone 8 with Bluetooth on (and connected to Apple Watch) - 350 Kbps

iPhone 8 with Bluetooth explicitly turned off via Settings - 24 Mbps (my expected speed)

iPad Pro 10.5 with Bluetooth on (not connected to a device) - 24 Mbps

I previously had a 6s and the issue was the same - turning Bluetooth explicitly off (not just toggling it via Control Centre) saw my speeds shoot up to the 24 Mbps that I get when connected directly to my BT Smart Hub. But as soon as I enable Bluetooth on my iPhone my speeds drop down to around 350 Kbps.

I've tried changing the channel to 11 or 1 and also to Auto in the Devolo WiFi settings but it has no effect. I imagine it's something about the WiFi and iPhone Bluetooth frequencies but as I've ruled out it being a single device issue (occurs on two different iPhones) I may look to find an alternative to Devolo in the future. Simply disabling Bluetooth is not a "fix" for me as I have no signal at home and rely on WiFi Calling, and I'd like to occasionally use a Bluetooth headset for work calls but am unable to due to the slowdown in wireless speeds. Plus it's also connected to my Apple Watch.

(Have just updated my Devolo WiFi to the latest 3.2.0 firmware but no difference).

Hi Jonny - yer I agree turning BT off is merely a bandage, not a resolution. I switched to TP Link powerline (see link in previous post). Works great on all devices, had no problems and had them two months now. I know it’s frustrating having to buy new powerline adapters, but I didn’t want to wait around for an Apple/Devolo update which may not even fix the issue......

WOW,

Thank you very much for this advice, I have the same problem as everyone who writes here, and with your solution at least I can connect.

I do it from an iphone X, the problem should be ios.

to see if they update it

Hi Hugo,

I've just purchased the TP-Link WPA4220 AV600 powerline adaptors but have found that whilst speeds seem much improved on my iPhone when Bluetooth is enabled, the actual reliability to my router is poor and it keeps dropping out. I've also noticed it on my laptop which is connected via Ethernet and if I run a speed test, I can see it shoot up to 24Mbps but then drops back down to 0, and then up again - it's unstable and not as reliable as the Devolo in my house unfortunately, which means it's going back to Amazon.

That means I need to stick with Devolo for now, but I have opened a support ticket with them to ask what's going on and if they know the cause/solution. I'll update here when I get a response. But for everyone else, the TP-Link/non-Devolo option is probably the recommendation for now.

Interesting to hear that it's also an issue with iPhone X - must be a Devolo thing with the wireless radios.

Jonny

Not likely to be Devolo as other makes of devices can connect; android phone and tablets, windows laptops, tablets and phones.

It’s likeky to be Apple iOS and they way they’ve been tinkering as evidenced by connection problems, Bluetooth problems, battery problems, throttling CPU controversy. Just look at how many betas they release now before each iOS.

However I doubt if they’ll ever address the Devolo issue as it’s low priority and they’ll have to admit to the issue exists first, which is unlikely.

Just to say im still having problems with devolo adapters and some of my apple products. Affects one ipad, a 7plus and a 6plus bur not a 6 or an imac or a macbook. Both apple and devolo still deny any problem

I have the same Problem and found out, that if you turn off your bluetooth in your iOS Settings (completely), it works fine.

If BT is turned on = 0,5 - 1,0 MBs

If BT is turned off = 35 MBs

Hope it helps

For clarity, when connected to BT Hub Router on ANY of my devices, I get full supplied speed, so it is not an ISP issue.

Did anyone find a solution to this issue? I have exactly the same problem. I also find that turning Bluetooth off on my iPhone 7 (iOS 11.3.1) results in normal wifi download speeds.

Thanks,

Laurence

I have exactly the same problem with the New Iphone X. Speed test starts at 20%, after few seconds 1,0-1,5 Mbs

Incredible...

Exactly the same issue, 500+ Iphone X bluetooth on 0.25M bluetooth off 23M its strange and neither company care.

guess I will have to buy a new powerline adaptor.

Ok, but which one? How to be sure it works with Iphones?