macOS Sierra mouse click not working at times

Question

macOS Sierra mouse click not working at times

Hi

I have an MacBook Pro 15 (late 2013), after installing Sierra I very frequently encounter a problem whereby left clicks are not accepted anymore. This happens with the Apple Magic Mouse (Older model with AA batteries) and with the integrated trackpad. The only way to make it work again is to use Command-Tab to switch to another App and back.

As you can imagine this is a very frustrating problem.

Thank you all for any feedback and ideas on how to solve this issue.

MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11.4)

Posted on Nov 14, 2016 5:09 AM

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Answer 1

Ashade

Level 1

4 points

Aug 3, 2017 11:46 AM in response to maximillion82

I'm randomly having this problem as well. Updated from El Capitan because the mouse would ramdomly stop working completely. Now, instead, it just stops clicking while the pointer keeps moving, so it looks like the problem have been partially addressed. I think this is a problem big enough, and reported enough on the internet to try to take care of it. I have to reboot my computer a couple times a day during a working session...

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Answer 2

CarlAVII

Community Specialist

Nov 14, 2016 5:30 PM in response to maximillion82

Hi maximillion82!

I see that you're having an issue with mouse clicks not registering on your Mac, and I'm happy to help. To isolate this issue further, please start the Mac in safe mode and let us know if you're still unable to left-click.

Try safe mode if your Mac doesn‘t finish starting up

Thanks for using Apple Support Communities.

Cheers!

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Answer 3

Nov 17, 2016 2:08 AM in response to CarlAVII

Hi Allen

thank you for the fast reply.

it is hard to tell, I have tried safe mode and it seemed to work without problems. But the issue isn't always present so it could well be that I would have to use safe mode for a longer time, sadly I depend on this Mac for work and can't have it run for hours in safe mode. My assumption is though that it works in safe mode.

Is there a software that I could be running that causes this problem?

Or could it be the Magic Mouse. I have noticed that Google Docs, Sheets and Presentation don't play well with the mouses scrolling features. For example in Presentation using the mouse often accidentally scrolls to another Slide. I don't think these problems are related, because it only happens on Google's in browser software (Safari and Chrome).

Cheers

Max

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Answer 4

Aug 10, 2017 5:03 PM in response to maximillion82

Do any mice work with Sierra?

I want a 5 or 6 button mouse like I had with Mavericks.

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