how do I run multiple external displays off a late-2016 macbook pro

Forgive this question, but I have a late-2016 13" MacBook Pro and a Kensington SD4600P docking station and I'm trying to run two external DVI monitors off it. Right now I can only get the two monitors to mirror each other (separate from the main display).


I was previously running an early 2011 15" MacBook Pro with a DisplayLink docking station over USB...and that supported two extended external monitors.


Am I completely daft, or should a 2016 MBP with a new USB C/Thunderbolt 3 docking station be able to run two extended external monitors??


Help/tips appreciated!

MacBook Pro (13-inch, Late 2016, 2 TBT3), macOS Sierra (10.12.1), null

Posted on Nov 22, 2016 8:32 AM

Reply
14 replies

Nov 5, 2017 7:26 AM in response to Sam VanDerlip

Hi Sam - thanks for posting this - I've just discovered this thread, albeit, too late after purchasing my second external display - some six months after the dock - and thus can't return. What's also frustrating is that I can't even drive the new second monitor (same setup as you Display port to DVI cable to a DVI monitor) at all even on it's own in the dock.


It only mirrors the HDMI display if both the Display Port and HDMI cable are plugged in - so I can't even just use my new nicer display as a single external.


Thanks

M

Jun 2, 2017 11:48 AM in response to Sam VanDerlip

Thanks for your diligence, Sam. This is bad news and most annoying. Apple has produced a new laptop with less ability than their older models to have dual monitors in extended mode. I see now why PC Magazine said this week that Apple has neglected their laptops and desktop machines.

I guess I'll have to just stick to my old Windows laptop, even though I already bought the new Macbook Pro.

Nov 5, 2017 8:00 AM in response to hrabinowitz

Apple has produced a new laptop with less ability than their older models to have dual monitors in extended mode.

Nonsense.


It is the limitations of the DOCK that keep you from adding more.

... and it is limitations of DVI/HDMI that limit you to 30Hz refresh.


That Mac supports dual displays at 4K with DisplayPort.

Tech specs:

Video Support

Simultaneously supports full native resolution on the built-in display at millions of colors and:

  • One display with 5120-by-2880 resolution at 60Hz at over a billion colors
  • Up to two displays with 4096-by-2304 resolution at 60Hz at over a billion colors


from:

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) - Technical Specifications

Nov 22, 2016 10:36 AM in response to Sam VanDerlip

Read the section on "connecting video"

Connect with Thunderbolt 3 on your late-2016 MacBook Pro - Apple Support

About Thunderbolt ports and displays - Apple Support


Also:

  • MacBook Pro (15-inch, Late 2016) supports up to four Thunderbolt displays using Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapters or daisy-chaining.
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports) and MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports) support up to two Thunderbolt displays using Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapters and daisy-chaining.

Nov 23, 2016 12:24 AM in response to Sonicray

Yes I read that, and quite a few other sites, and they are surprisingly unhelpful at explaining whether it is possible to connect two non-thunderbolt external monitors in extended mode via a USB C dock.


Here it clearly says you can connect multiple external monitors with the dock I am using: https://www.kensington.com/en/gb/4491/k38231ww/sd4600p-usbc-universal-dock-with- power


But then there's this: https://www.kensington.com/en/gb/3692/product-faqs


"Please note that there are some computers which are known not to support dual monitors in Extended Mode. Two examples are the Apple MacBook and the Google Chromebook Pixel. These computers will only support one extended monitor and if two monitors are connected to the dock, both of the external monitors will go into Mirror Mode."


But this says "MacBook" not "MacBook Pro". So I'm still confused as to why I can only get the two external monitors I have connected to work in Mirror Mode and not in Extended Mode. Any ideas? Or is the answer "it is not possible"?

Nov 24, 2016 3:59 AM in response to Sam VanDerlip

Is there anyone with actual practical experience with this issue, or with an understanding of whether it is technically possible? What if I connected one DVI monitor via the dock, and used an adapter to plug the other one in to the MBP's second USB C port? Before I spend any more money on cables and adapters I'm hoping to get some advice (please no more links to pages that don't address the issue).


Thank you!

Nov 24, 2016 7:31 AM in response to Sam VanDerlip

According to the Kensington website you can only have 2 monitors as long as they are 1 HDMI and 1 display port (not DVI monitors) and both have to be at 30hz. If you are trying to run 2 monitors at 60hz that will not work. If you are trying to run 2 4K monitors at full speed that will not work either...

That has nothing to do with the MBP but with the chip used in the SD4600P dock.


If you need more help with your product... You should send an e-mail to Kensington's tech support:

https://www.kensington.com/en/dk/4754/contact-us

Nov 24, 2016 7:40 AM in response to Sonicray

I have one monitor hooked up to the HDMI port and one hooked up to the DisplayPort port (via cables that have DVI on the other end). When I go into MacOS display settings the Refresh rate menu is greyed out so I cannot change it to 30 hz instead of 60. These are not 4K monitors.


As an alternative solution - are there ANY docks that can be confirmed to successfully run two external monitors in extended mode with the new MacBook Pro? Or is the only option to buy new monitors that can be daisy-chained over Thunderbolt 3/USB C?

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how do I run multiple external displays off a late-2016 macbook pro

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