Installed font not showing up in Motion

Running masOS 10.12.1 and Motion 5.3


An installed and validated font is not showing up in Motion - but is available in other programs such as InDesign.


Font is: Stone Sans OS ITC TT


I also have installed another version of Stone Sans - ITC Stone Sans Std - which is available in Motion as well as InDesign.


Any suggestions on how to troubleshoot this?


Thanks!


Terry

Posted on Nov 27, 2016 6:26 PM

Reply
5 replies

Dec 5, 2016 5:47 PM in response to tkmorrison

I'll tell you this: I've been involved with fonts on Macintosh since before there were "outline fonts" (since System 1.2). Fonts have been one of the greatest strengths and selling points for Macs and at the same time, one of its greatest weaknesses (a corrupt font can cause all kinds of havoc - duplicate fonts cause problems, etc.). My point being, I have a lot of experience with fonts and I still can't tell you what your specific problem will be.


The font you're referring to is Stone Sans ITC TT (or one of its five variants). There is a 99.9% probability that you obtained it when you installed FCP Studio (or iWork). The fact that it is installed in your user account is surprising. On my system, it's installed in /Library/Fonts (globally accessible).


Try this: find the fonts in ~/Library/Fonts (your user account library) and move them out to another location, then (restart Font Book if it was open and) install them into the Computer fonts in Font Book:

User uploaded file

Drag the font directly into the font list column.


[*uninstall from within Font Book? You'd have to dig it out of the Trash... I personally prefer not to do that.]


The change in location won't make a difference to Motion and they should always be available regardless of which user account you may be using at the time (or which application you are using).


If you find you have duplicate fonts? Remove (or deactivate) the font from the User account. You are not supposed to have two copies active at the same time. [This is another mystery that stymies me: there are approximately 4 dozen fonts installed for FCPX **in** FCPX, the same fonts are installed inside Motion. If you want to use them in other applications, you have to copy them out of one or the other app and install them for system-wide use in Font Book giving up to 3 duplicates of a single font — but this doesn't cause OSX a problem! But 2 duplicate fonts at the user/computer level wreaks havoc. 😝 ]


Are the Share errors just since FCPX 10.3?

Dec 5, 2016 2:51 PM in response to fox_m

Thanks for the reply.


The troublesome Stone Sans font is installed in my user account using Font Book - and it sometimes is available to be used and sometimes not . . . so it's an intermittent problem. Ugh . . .


So Motion must loose contact with it. And then FCPS looses contact with the title project Shared from Motion.


I also notice that Sharing the project from Motion, a notification announcing the complete share claims that it has just Shared "untitled" - even though the appropriate file has been updated in Movies/Motion/Motion Templates/Motion Titles.


Also, I sometimes get this error message in FCPX when I Share a project using a title Shared from Motion:


User uploaded file


The mov file created by the Share is fine, however.


Any of this giving you any clues on how I could get this straightened out?


Thanks! Terry

Nov 28, 2016 8:25 PM in response to tkmorrison

Check whether the font is installed system-wide or for a single user and make sure it's your user account. Also, fonts do not need to be installed for the system, there are several that are installed in applications like Motion and Final Cut (although Stone Sans is not one of them) and quite likely other application resources that are not available to other software in the system unless copied out and installed for general use. In general, Motion recognizes all fonts installed with Font Book for the current user or the "Computer" (all users) but you do have to restart Motion if a font is added while it is running.

Feb 24, 2017 6:36 AM in response to fox_m

Thanks Fox_m...I went to make some revisions on an old project but when I opened it in Motion it told me that the "Intro" font was missing...I was able to see and use it in Photoshop so this was strange not to be able to in Motion. I followed your advice, took the oft files out of the font library folder, closed and reopened font book...dragged the oft files directly into the computer column. Reopened Motion and all was well again... Really happy about that because the simple change in font would've made me have to reformat all of my lower third graphics....Saved me a lot of time!!! Thanks again!

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Installed font not showing up in Motion

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