any idea what error 3503 is?

I was updating my iPad to the latest iOS version and the install crashed. whenever I'm trying to reset the iPad I get a message from after it extracted the firmware that the iPad couldn't be restored and that an unknown error occurred (3503). Any clue ?

Posted on Nov 30, 2016 5:12 AM

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Posted on Sep 24, 2017 4:15 PM

It's an issue with the TSS server. It gives the following output:

Sending TSS request attempt 1... TSS server returned: <html>

<head><title>403 Forbidden</title></head>

<body bgcolor="white">

<center><h1>403 Forbidden</h1></center>

<hr><center>Shield</center>

</body>

</html>

Basically, it's on Apple's side. It's NOT an issue with your devices. Just wait a little while for them to fix it.

187 replies

Sep 25, 2017 6:39 PM in response to Ble75

Hi Guys,


After have 2 unsuccessful attempts on Win7 and latest itunes 12.7.x.x - I was able to upgrade using Apply imac and itunes through recovery mode. It is also possible that itunes have released a new version to fix this error 3503 as i remembered-version having issue was 12.7.1.88


Iphone 6 plus - update now to iOS 11 itunes 12.7.1.166


Hope it helps you guys too.


PS: Don't us any other software suggested by some one in this forum as it is chargeable and no guaranty of fix.


Chirag

Sep 24, 2017 6:19 PM in response to matthewjm1979

Firewall sounds like a good thing to check. My hubby had this issue when attempting DFU recovery after updating to 11 failed. Called Apple and they suggested restoring from my Mac which did work. Tried to restore from his backup on his Windows machine after that and it failed again. I had to restore from DFU again and now he's restoring backup from iCloud. We have not tried anything for his iPad Air 2 on his Windows machine but he just set up his iPhone 8 via restore from 10.3.3 without any issues. He found a bug in iOS 11 so they sent him to Tier 2 support where they have been logging both.

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any idea what error 3503 is?

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