Control Strip (Touch Bar) randomly disappears

This is going to be rather frustrating to people who are reading it because I have a tremendous lack of reasoning or proof for when/how this problem occurs but it seems to be that after roughly 15-20 minutes of use, the control strip will go completely black except for the siri icon located in the far right corner next to the touchID sensor. I would try switching applications to get it to reappear but nothing got it to show up until I went into system preferences>keyboard>customize control strip. Anyone else been seeing this issue?

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.1)

Posted on Nov 30, 2016 8:57 AM

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53 replies

Apr 3, 2017 5:03 AM in response to gch

Updated to 10.12.4. fine for a few days, doing it again now. Also occassionally the mbp display dims itself for no reason, and videos are mute until I use the touch bar and volume slider... Apple just don't give a s**t.


3 of my colleagues have now bought Windoze machines, and they were all Mac champions, until they hiked the prices with the new models.

Dec 10, 2016 8:26 AM in response to Matt_Sanford

Yes, I have this EXACT same problem with my 13" MBP. I don't know if it's time-based as there appears to be no consistency as to when or why the icons disappear, but usually everything except the 'esc' button will disappear. Sometimes if I touch where the icons/buttons should be they will reappear. However, I usually I then have to do the same thing as you - go to System Preferences and tweak what the Touch Bar shows to "reset" the icons.


Out of curiosity, are you hooked up to an external monitor(s) when this happens? I have only noticed this issue when I am hooked up to dual monitors via USB-C to DVI adapters.

Dec 10, 2016 9:39 AM in response to Matt_Sanford

I just got off the phone with Apple Support and the rep couldn't find anything in their notes related to the issue so he had me reset the SMC during startup (hold down Shift-Ctrl-Opt w/ power button for 20 seconds) and then the VRAM (hold down CMD-Opt-R-P for 20 seconds immediately after hitting power button), but I just came back to my computer after being away for about 15 minutes and the touch bar was dark all the way across.


With that said, I think I found a quicker / more convenient way to reset it moving forward. Hit the 'fn' function button in lower left of your keyboard and it'll present the the F1-F12 keys in the touch bar. As soon as you let go of the 'fn' button the touchbar reappears.

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Control Strip (Touch Bar) randomly disappears

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