I just got the new macbook pro (2016) with touch bar. One issue I just noticed is that the down and up arrow keys sometimes do not respond to light clicks. If I press the buttons lightly enough (just at the threshold of the key "clicking" down), it doesn't register a press. Has anyone else had this issue, and is it something that can be fixed?
Thanks!
MacBook Pro, Other OS
Update on my comment above.
So I went to apple authorized reseller today where I bought my 13" non TB to test if the demo unit is same as mine and, yatta! same issues with the smaller keys but that's not my only issue. The next thing I did is picked up the MacBook Pro 13 non TB demo unit to check if it rattling or I can hear some loose objects when shaking the unit from left to right or vice vera and I hear nothing. So I decided now to approach the guy there and told him my keyboard and rattling issues and then he checked my unit and the demo unit and he reproduced those issues.
I told them that apple has 14 days return policy but they said they're not honoring it as they are only "reseller", is that right for all certified apple authorised reseller? but he was very accommodating and kind and offer me a replacement once they have stocks, I hope he will inform me asap.
Let me know guys if you have rattling issues and also very loud keyboard or different sounds when typing/clicking the keys.
I have the same issue with my up arrow on my new 15 inch MBP. Makes navigating with the arrow keys unbearable. Very disappointing. Hope there is a fix instead of a replacement.
Same problem for me. I'm happy to hear that I am not the only one.
I returned my MBP and got a new one in exchange. Same problem. I don't know what to do now.
same issue here, MBP 15" 2016
down arrow key not always reaction. I can hear the keypress, also can see my finger pressing the key. But sometimes no reaction.
Hullo, Apple -- are you listening?!?
Apple, are you listening yet?!?
I'll thinkin about to go for the old macbook pro (2015 model), still waiting on Apples response.
Has anyone else sent their MBP in to have this problem repaired? If so, what was the turnaround time? Mine has been sitting at the repair center waiting on the replacement part for 2 weeks.
Let me know if they could repair this, thanks
Hallelujah! Maybe Apple will start taking this issue seriously now?!?
I'm encountering the same issue where the arrow down key only works if you press it on the left-hand-side.
I created a small video of the problem as well:
I can see the issue I have the same, and it has been notice for the MacBook earlier also.
But if you push it right on the key it 'll register it without any problems.
2nd article:
Apple needs to fix this keyboard somehow!
@Calby: Does it always register a key press? Even when u click on the edge of the key?
Thanks
Macbook Pro 2016 arrow keys not always clicking
