Macbook 2016 stuck in an update loop

Hello!

As the title says, I received my 2016 macbook pro 15' last week and everything was fine until today when my macbook shut down on its own and attempted to install an update. However, prior to completing the update, I get the following error message:

"A critical software update is required for your Mac, but an error was encountered when installing this update. Your Mac can't be used until this update is installed."

I am given the option to either try again or shut down which leads to the same situation and my laptop is now stuck in this loop. I was hoping someone would be able to assist me with this. Thanks!

MacBook Pro, iOS 10.1.1

Posted on Dec 8, 2016 11:01 AM

52 replies

Aug 11, 2017 6:10 PM in response to zimjhz

I tried the same method twice on my MacBook pro with Touch Bar 13 inch, but no luck, it is still giving same error. what should I do now?

Aug 16, 2017 6:25 PM in response to mungobomb

Dosent work for me¡¡¡ At the end i send the machine to support. Now i waiting the diagnostic.

Aug 17, 2017 12:30 AM in response to manuel220

I gave my macbook to apple support, and after diagnostic, they said, they will change its motherboard

Aug 25, 2017 12:37 PM in response to manuel220

Same thing for me, I went to the grnious we even formatted the HD and still same problem. They will replace the logic board. 7 months old!!! It will take about 2 weeks.

Oct 21, 2017 1:28 AM in response to diegoCAS

This fixed it for me! I was worried for a moment. You are a legend @diegoCAS.

alanrb

Level 1

16 points

Oct 31, 2017 11:42 AM in response to prpshrt

many on this thread were waiting on a new system board. Did I the new board fix the problem?

Dec 31, 2017 2:23 AM in response to Johankman

Hello Johankman,

Thank you so much for your resolution, I tried everything but finally this one worked!!

Bests,

Iris

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Macbook 2016 stuck in an update loop