Powerbeats 3 blinking white light

thanks. but these are sold as headphones for working out, and are supposed to be "sweat resistant." This issue is a defect, which in typical Beats and Apple fashion, the company refuses to admit to. Beats headphones are complete garbage. I have 2 different beats and both have failed multiple times in the first year and the only correct solution is to continue complaining to apple and pressing them to replace your headset, which they will do within the first year of ownership. When they are forced to replace enough of these, they might actually correct their awful production process at Beats.

too bad the headphones are garbage but I am glad to find out I am not the only one having this problem. My first pair quit completely and my second pair is doing exactly what you describe- quits 20-30 minutes into a workout and then I get the 3 blinking white lights. So far I have been able to reboot them and pair with my phone, but they conk out every time.

Have also developed this fault, very unimpressed, going on a fortnight's holiday tomorrow. This is Beats response on Twitter....(not really helpful, and obviously there's no home solution)

Thanks for clarifying this for us. We can set up a mail in repair for you if you'd like. We'll need a few more details from you first. Would you send us photos of your Beats? We'd like to see the left and right sides and any labels that identify the model.

We'll also need your Beats serial number. This article will help you locate it: beats.is/2eztkcV

Please send us a copy of your receipt as well. We'll use this to determine the status of your limited warranty. If you don't have it, most retailers are great about printing you a copy.

Finally, we’ll need your shipping information.

Full Name:

Mailing Address:

Email Address:

Phone Number:

Also it doesn't matter how many times they repair or replace these are the most NON sweat proof headphones I have ever had which is false advertising considering they are sold as sweat proof. A lawsuit needs to be filed for these garbage headphones. Cutting off in the middle of a workout is the worst.

Forget your device in the Bluetooth settings if it is in there. Then hold down the pause button and the power button at the same time for about 10 seconds and try powering your beats back on. It worked for me and mine weren't connecting and were charged and brand new. They would blink white three times and when held down for more than 10 seconds would blink white and red.

It means powerbeats suck. Have had continuous problems with powerlessbeat2 and 3. Have done the return/replace thing until warranty runs out. Was told beats3 were better. NOPE. You would think Apple would care more

I'm having this problem with mine too, only 2 months old, they intermittently disconnected from my iphone, could be on 20 minutes turn off and light flashes 3 times and won't stay on with 80% battery life. I've just charged them up again to max and they've been on for 2 hours without disconnecting, turned them off and they wouldn't turn on again. I have noticed since I've got them that you need to press the button for some time before they turned on, my old Powerbeats2 didn't do that. All very random. Apple said they would replace them. Had a delivery come through, got excited and made sure I rushed back home to not miss the UPS man and they send me an empty box lol. Looks like I've got to send these back before they send me the new ones, if I'd have known I would have taken them to the store.

Same issue for me, again. First pair were 2 weeks old and refused to switch on so Apple exchanged instore with no fuss. This set has lasted 4 weeks (New Personal Best!) before giving up. I bought mine with an IPad that I could only justify buying given the discounted headphones...not great. Fortunately the apple staff are always friendly and helpful- appointment booked instore tomorrow. Hopefully the third set don’t break (don’t hold your breath).

I also ran into this problem. Middle of a song and they cut off completely. When I tried to power on again all I got was a white light flashing 3x. Upon plugging them in, they won’t charge. Only owned for a few months so this is a very big disappointment.

I'm switching to Bose on my next purchase, at least they make quality products. I know Apple's moneymaker is the iPhones and iMac products but small accessories such as these should be made with the same level of quality. These is no excuse for a company like Apple to lower the bar on any of it's products.

I’ve had same problem with my pwrbeats3 and the blinking light then shutting off. First time I sent them in and they didn’t replace em but got them charging and working again after a month it started doing it again. I think something inside gets wet making them malfunction because i tried putting them in a ziplock baggy with instant rice for a couple days and they started working again. After I finished exercising I’d put them back in bag of instant rice until next days wokrout and they kept working but lately i haven’t been placing them in the rice bag after and they stopped working again. So their back in the bag now. I’ll let you know if they start working again.

For everyone with this issue. i updated my powerbeats, first i plugged it ti the charge then held the power button and volume down button for 10 seconds, afterwards i connected it to my computer(still flashes red 3 times) afterwards i updated it with the official beats updater and bam it works now. http://your.beatsbydre.com/#/?locale=en-US

This is a known issue that has been reported by many users for over a year now. I had mine for 4 months before they stopped working due to batteries going bad. Luckily they were still under warranty. This is quite frankly UNSAT for a $200 headset. It's simply a terrible product/brand to purchase. I will likely sell product when i get the replacement and buy something else.

I got the exactly same problem with you. After 13.5 months usage suddenly the bluetooth connection between my phone and my beats had gone and then i tried many things like reseting (did not work),update(did not work because it did not connect to my laptop except the white constant light. When I try press the power button 10 seconds pairing mode is on with red light and white light respectively and then nothing just white blinking lights. Due to my 1 year warranty time is over apple do not want to accept its fault because i'm 100 per cent sure that there is a hardware or whatever problem on my device and no matter their warranty time is they should support their 199 euro device. Only they said is that you can bring your beats by paying 100 dollars and then we can give you a new product with 6 months warranty. Are you kidding with me ?Apple has stolen my money and they are still begging money from me for a rubbish product with only 6 months warranty. If you bought Beats company you should stand behind your products. I will never buy an Apple product anymore.

hello romJones

have u tried update option yet? because i've already tried that there is no connection between my laptop and powerbeats3 , there is only constant white blink and thus i couldn't update my earphones. It's a garbage product now because my warrant time is overdue with only 2 months, so apple do not want to take responsibility. Only they said is u can change ur device with the new one by paying 99 dollars.