Powerbeats 3 blinking white light

Welp, my fourth pair made it just over a year and a month. They just failed last night, three white lights, during a workout, listening to a really good documentary.

I'm not sure if they are still under any warranty, but I don't really care now. I'm considering my foray into Beats a loss and I will replace them with a different brand.

For me the solution was that the Powerbeats Solo 3 don't operate in weather below 0 degrees Celsius. They simply shut down until they warm up enough for you to power them on again. They have a built-in function to shut down in cold weather in order to protect the circuitry. It took me three replacement pairs, and realizing that it always happened walking the dog in winter in Toronto, Canada, before I figured this out. Sadly, this piece of information is not clearly provided - especially to Apple's northern customers! :-)

I still love the headphones - I just wish this piece of information were more clearly provided.

Sad news for anyone having this issue and you're out of the one-year warranty. I contacted Apple support, and the only option was to pay $99 plus tax for a repair. According to them, it is the only option, a paid replacement because it has been longer than a year.

I have taken really good care of my powerbeats3 wireless. I only use them to run, for work-outs, or for school. I even keep them in the little plastic case that comes with them. I clean them and do everything I can to keep them in good condition. I feel cheated for paying good money for these headphones, and a little after a year, they brake down for something I did not do.

Ask the device manufacturer.

Barry

It’s a Bad motherboard, especially since beats did a terrible job of keeping them cooled

This helped me. I pulled out of plug soon after it started blinking red w reset and when I turned back on they actually worked!!!!! Thank you!!

It is pathetic that Apple allows this to go on under their roof. They must have known that Beats was a garbage product when they purchased the company. I thought now with the powerbeats3 running the Apple W1 chip, maybe other aspects of the headset were also engineered in the Apple style, but apparently Beats is still total garbage. Over priced and unreliable crap... I replaced one pair already and now will have to replace a second pair for this blink white LED issue. If you are going to remove the headphone jack, your own **** products should be reliable enough to work for more than a month Apple engineers.

pathetic...

It means powerbeats suck. Have had continuous problems with powerlessbeat2 and 3. Have done the return/replace thing until warranty runs out. Was told beats3 were better. NOPE. You would think Apple would care more

I'm having this problem with mine too, only 2 months old, they intermittently disconnected from my iphone, could be on 20 minutes turn off and light flashes 3 times and won't stay on with 80% battery life. I've just charged them up again to max and they've been on for 2 hours without disconnecting, turned them off and they wouldn't turn on again. I have noticed since I've got them that you need to press the button for some time before they turned on, my old Powerbeats2 didn't do that. All very random. Apple said they would replace them. Had a delivery come through, got excited and made sure I rushed back home to not miss the UPS man and they send me an empty box lol. Looks like I've got to send these back before they send me the new ones, if I'd have known I would have taken them to the store.

Same issue for me, again. First pair were 2 weeks old and refused to switch on so Apple exchanged instore with no fuss. This set has lasted 4 weeks (New Personal Best!) before giving up. I bought mine with an IPad that I could only justify buying given the discounted headphones...not great. Fortunately the apple staff are always friendly and helpful- appointment booked instore tomorrow. Hopefully the third set don’t break (don’t hold your breath).

I also ran into this problem. Middle of a song and they cut off completely. When I tried to power on again all I got was a white light flashing 3x. Upon plugging them in, they won’t charge. Only owned for a few months so this is a very big disappointment.

I'm switching to Bose on my next purchase, at least they make quality products. I know Apple's moneymaker is the iPhones and iMac products but small accessories such as these should be made with the same level of quality. These is no excuse for a company like Apple to lower the bar on any of it's products.

I have this issue too! 3 flashing what lights and it will not hold a charge. Unfortunately they are out of warranty now because I didn't act soon enough. If there are any solutions please let me know.

I got the exactly same problem with you. After 13.5 months usage suddenly the bluetooth connection between my phone and my beats had gone and then i tried many things like reseting (did not work),update(did not work because it did not connect to my laptop except the white constant light. When I try press the power button 10 seconds pairing mode is on with red light and white light respectively and then nothing just white blinking lights. Due to my 1 year warranty time is over apple do not want to accept its fault because i'm 100 per cent sure that there is a hardware or whatever problem on my device and no matter their warranty time is they should support their 199 euro device. Only they said is that you can bring your beats by paying 100 dollars and then we can give you a new product with 6 months warranty. Are you kidding with me ?Apple has stolen my money and they are still begging money from me for a rubbish product with only 6 months warranty. If you bought Beats company you should stand behind your products. I will never buy an Apple product anymore.

hello romJones

have u tried update option yet? because i've already tried that there is no connection between my laptop and powerbeats3 , there is only constant white blink and thus i couldn't update my earphones. It's a garbage product now because my warrant time is overdue with only 2 months, so apple do not want to take responsibility. Only they said is u can change ur device with the new one by paying 99 dollars.