Powerbeats 3 blinking white light

Powerbeats3 never achieve "fully charged" status. When plugged into a power source remains at the pulsating red for hours.


Once unplugged and attempting to power on, indicator light flashes white 3 times and pauses briefly before 3 white flashes again. It is never discoverable under bluetooth devices.


Furthermore, if you hold the power button for longer than 10 seconds and release; it will blink red/white/red/white/red/white a brief pause then 3 white flashes.


I've already tried "resetting" the Powerbeats3 by having plugged into a power source and holding down the power and volume down button for longer than 5 seconds on multiple occasions.


I have yet to implement the firmware upgrade but I will be able to in a few hours. I'm almost positive that this updater will indicate that I'm on the latest firmware as I had just picked these up from an Apple store yesterday and I'll be back to square one.


Is there a solution to this or has anyone ran across this exact same issue? What do the flashes mean?

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null-OTHER, Powerbeats3

Posted on Dec 8, 2016 1:34 PM

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Posted on Feb 28, 2018 2:02 PM

ℹℹℹℹ🙂 What Tony Surphman said above worked for him , worked for me!! Finally

I plugged the headphones in with charger cord to computer even though they were at 98%, then i held the power button down and the down volume at same time like i was going to reset, then when the red light came on i unplugged the power cord. This fixed my three blinking lights. I then got the continous white flashing lights saying they were ready to pair when i turned them on. I paired them and they are working great now.


I will try to update after a week to see how this does.


Mark

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Powerbeats 3 blinking white light

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