Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad is stuck on the low battery/ plug to charge screen. It won't take a charge from any source. It also isn't recognized by iTunes on my PC. I need help please I've tried everything that I know. Thanks everyone for reading this.

iPad 4

OS is 10.1 I think.

It was stuck at the apple screen. I got that resolved but now it shows the low battery and plug to lightning cable screen. When I plug in the cable the cable it goes off the screen leaving just the low battery icon. I can leave it plug in for hours or an entire day but the low battery only shows the red bar. Sometimes I think it flashes but it never builds a charge. When I plug it into iTunes the system doesn't recognize it. I mean on the PC in iTunes when you select "devices" it usually shows the device that's plugged in and show "sync". Well the sync is there but it is greyed out and the device is not listed next to the word sync. I'm stuck and can't figure out what to do next. Please help I can't afford a new iPad and certainly not this close to Christmas I have family to get gifts for plus we usually look at previous years Christmas on the iPad as a family and I don't want to let everyone down. I'm hoping there is a solution here. Any advice or suggestions is much appreciated. Thank you and Merry Christmas

Posted on Dec 10, 2016 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2018 3:51 AM

Here's how to fix it:

Lithium batteries have protection against over-discharging, they do this by breaking the circuit if the voltage drops too low to prevent further drain. Unfortunately, once this has triggered, you can no longer put charge back into the battery because the battery is disconnected internally, so no matter how long you leave the phone on charge, it remains disconnected and flat.

You only need to get the voltage in the battery to raise a percent or two to reconnect the protection circuit so that it will charge again and you can do that by warming up the battery. You may get away with leaving the phone overnight in a very warm (hot) place, such as on top of a hot water tank, however a more efficient way is to heat the battery, but heat it up until it's quite hot with a hairdryer on its hottest setting. I have also used a portable heater and held it close for a few mins. Heat it for a good 1-2 mins so that the hear soaks right through the battery and it feels hot to the touch, this will raise the internal voltage enough to reconnect the protection circuit. IMMEDIATELY reconnect the phone and put it on charge (it must be hot). After about few mins up to 20 mins, enough charge should get back into the battery to fire up the phone and it'll come back to life.

I've done this a few times now on various different models and it always works. Hope it helps you.

25 replies

Jan 12, 2018 6:16 PM in response to FR_apple

I have tried pretty much everything that is possible and suggested on the internet

Power+Home Button- Didn't work even when I did it 40-50 times

DFU mode- Didn't work

I even heated up the battery with a hair dryer and put to charge (as weird as it sounds, it has worked for hundreds of people and it does have a scientific logic to it)

Nothing has worked and finally I had to give it for a battery replacement which should do the trick.

Feb 1, 2018 11:40 AM in response to PieterHartman

Which competing tablet do you recommend?


The primary reason I hesitate to buy a non-Apple tablet is only because I’ve become so dependent on iCloud & the ease of syncing all my work between all my devices & having my photos and documents from my iphone automatically & effortlessly synced to my iPad, etc etc. Is this sort of stuff even possible, using a non-Apple product with an Apple phone?

My iPad is stuck on the low battery/ plug to charge screen. It won't take a charge from any source. It also isn't recognized by iTunes on my PC. I need help please I've tried everything that I know. Thanks everyone for reading this.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.