New MacBook Pro got a lot of uptime already

Hi,

my brand new MacBook Pro, which is unpacked for just 2 days, has logged around 400hours on root already and nearly the same on _mbsetupuser. In total around 850 hours. Is it normal or is this device not new?


thanks

MacBook Pro, macOS Sierra (10.12.1), 13 inch w/o touchbar

Posted on Dec 12, 2016 10:32 PM

Reply
6 replies

Dec 13, 2016 12:59 AM in response to vexoq

Do you have a copy of just that portion of the system log file or activity monitor

history? Could be the item you refer to is more along the line of 'processor cycle'

time. I see some of those in my computer if it sees some use; certain parts of

the system show inordinate uptime usage that does not parallel real time.


Some more recent macOS and OS X show different details in the Activity Monitor

views than older versions do. The details changed just after or before Mavericks

10.9 and then some changed more later on. As I don't have Sierra or El Capitan

running on my (4) Macs, recent macOS likely have different info & presentations.


You could post a screenshot using the Finder keyboard shortcuts then upload

to the topic thread by using the camera icon in your reply window. IF you've not

done that before, here is a link to some info in the method to make/share those:

•How to Post a screenshot to the Apple Discussion Forums

discussions.apple.com/docs/DOC-6591


In any event...

Good luck & happy trails! 🙂


edited

Dec 13, 2016 6:08 PM in response to vexoq

If you have any scanning antivirus or other third party utilities that

may be causing the processor to run extra cycles, that'd add up

& create an 'artificial use-level' such as you note, outside real time.


Several non-recommended applications, cleanmymac, & antivirus

can cause odd effects in macOS; several can cause damages, too.


So once that happens, to have had a good quality backup without

those kinds of corrupting influences installed, allows one to revert.

Or just download everything again and to a point, start over.


One thing, if you bought direct from Apple (official retail) Store or the

Apple (official) web store, you can return the computer within 14-days

from purchase without issue. If you don't like it, etc, or for any reason.


In any event...

Good luck & happy trails! 🙂

Dec 14, 2016 8:02 AM in response to K Shaffer

Solution for all other users that have the same issue and dont know if their Macbook probably isnt "new":


ac logs the login/logout times. If the time is set wrong at system start and you are just synchronizing it with an internet connection, the hours logged will rise for the time between your old (system) time and new (synchronized) time.

Dec 14, 2016 12:13 PM in response to vexoq

An all-new Mac recently removed from retail packaging

isn't going to have any run-time on it, nor should there

be any indication of time-zones being set, etc.


Evidence, unless cleverly repackaged as to deceive, is

near obvious to those who are aware; however I've not

had but a few 'fully new' Apple products. Often enough

even the official "Apple refurbished" will show zero time

on their clock because they have properly been re-set

with a total refurbish and test before sent out for resale.


But I can see that by someone whose purchase had come

from an independent amazon, ebay, or craigslist seller; it

may be like the guy finding the 'new iPhone' that has an

'activation lock' & wants to use it -- evidently been owned.


Anyway, you'd have 14-days from original date of purchase

if the retail product had been bought through official Apple

retail store or the official web site, to return. ~For my last item

--I held off nearly 14 days were up, before choosing to keep...


I called Apple direct to ask about the returns. I'd never broken

the retail seal; but all returns get sent into be fully 'refurbished.'

And I finally chose to keep the Mac, my first new one in 11 yrs.


So I guess it really depends on what the 'independent reseller' did.

Some may simply put the item back in box & call it 'open stock'.


Apple doesn't do that, if the item is sold, and returned unopened,

it goes directly back to be refurbished even if exactly as-shipped.


In any event...

Good luck & happy computing! 🙂

Dec 17, 2016 4:31 PM in response to K Shaffer

I bought it through the official online Apple store.

Due to Christmas return, i have time till 8th of January to send it back.

It feels slow. 19 seconds boot time till i am logged in and ready to use it. 6 seconds login time from sleep. Some applications crash often. I even resetted it to get rid of all preinstalled apps and be sure about it. I invested a lot of time trying to improve it. And there is nothing else to improve which makes it as good as it should be according to reviews. I am by far no casual in informatics. The ssd gets the normal benchmark results, but seems like it isnt used from the OS as it should be. Applications need longer to open and everything feels slower than i am used to (in comparison with a 4 year old 2.5" sata ssd, on a much slower notebook).

And the keyboard keys differ in quality. Some keys feel loose.


There are some more points i could mention about it.

Speakers, display and trackpad are great though.


I dont know if i want to try a new one, and I was just unlucky with the quality of this device.


thx for your comment

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New MacBook Pro got a lot of uptime already

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