Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 2

171 points

Emergency SOS issue.. !! Keep sending SMS

This morning by mistake as my winter jacket sleeve was too tight, SOS was initiated on my Apple Watch. From that moment my contacts that are set on that feature started getting SMSes and this continued during all the day as I was moving to different positions.

My credit dropped down a lot!!

SOS Emergency explanation on the Apple Watch iOS app says that this can be disabled by going to Notification and deselecting "stop sharing". However there is no such feature under "notification"... why? Secondly even if I deselect SOS Emergency services, my contacts continue to receive SMSes... so I had to stop using my iPhone.

It is the first time that I need to consider iPhone an unreliable device and switch to other devices in order to continue working... so bad feeling... any help please?

Apple Watch

Posted on Dec 13, 2016 12:38 PM

Best reply

timdrewitt

Level 1

15 points

Posted on Jul 12, 2017 4:09 AM

I've had this issue too. Keep sending location alerts to those in my SOS list after accidentally calling emergency service. I've actually deleted them all. This feature is more trouble than it's worth. But here are the instructions to totally turn off SOS location sharing.

View in context

29 replies

Jonathan UK

Level 10

163,775 points

Dec 13, 2016 4:01 PM in response to Jet787

As the Emergency SOS feature has been activated accidentally, you may wish to consider turning off the "hold to auto call" function:

On your iPhone, in the Watch app, go to: My Watch > General > Emergency SOS - turn off Hold to Auto Call.

If you would like to submit feedback or suggestions to Apple, you can do so here:

https://www.apple.com/feedback/watch.html

Jonathan UK

Level 10

163,775 points

Dec 13, 2016 4:05 PM in response to Jet787

The option to stop sharing is described as becoming available during the limited period of time when the Emergency SOS feature has been activated and updates are sent to your emergency contacts as your location changes.

Updates can be stopped by selecting Stop Sharing in the notification that is provided on your watch when this happens or by tapping the status bar on your iPhone and selecting Stop Sharing Emergency Location.

Jet787 Author

Level 2

171 points

Dec 13, 2016 10:51 PM in response to Jonathan UK

Tnxs. However I may have been not clear enough. I am not getting any recurrent notification on my Apple Watch and nothing on my iPhone status bar.

Everything is silent and not showing anything, but the SMS are sent automatically anyway. Is this a bug? I tried to restart both my iPhone and Applewatch and deselect the SOS Emergency feature without success.

Zungi

Level 1

4 points

Jan 13, 2017 8:09 AM in response to Jet787

We are having the same problem. Has anyone figured it out. My wife doesn't recall activating sos at all

AndyV79

Level 1

8 points

Apr 21, 2017 6:43 AM in response to Jet787

I'm experiencing the exact same issue! Would love a fix!

May 4, 2017 10:12 AM in response to AndyV79

I'm having this same problem! not sure if it is an issue with my apple watch or phone

May 16, 2017 8:57 PM in response to Jonathan UK

This does not answer the question as it does not help us stop the SMS messages that keep being sent.

Jun 14, 2017 9:03 AM in response to alagiboy

I don't know which would have been easier. I fixed mine by impairing it from my phone, then re-pairing it. I restored it from the last automatic backup and it worked perfectly.

Jun 25, 2017 10:50 AM in response to Max Killen

Same issue, Apple a response here would be nice, I never put my watch in sos mode and I can't get to stop sending texts...what a great feature!

ckeadle

Level 1

4 points

Aug 11, 2017 11:56 AM in response to Jet787

O am having the same issue. It continues to text my emergency contacts when I change locations. Driving to work or back will send 3-4 notifications to my emergency contacts.

This bug needs a fix.