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Your payment method was declined.please enter valid payment information couldn't change my store also hence that due amount so pl

I come from Vietnam. I was trying to update my payment method. But I unable to enter my new credit card (Techcombank Visa Debit). It was appear "Your payment method was declined.please enter valid payment information".

I tried another Visa card. But i still can not update my payment method.

I need buy some app from App store. Please, help me!

iPhone 6, iOS 10.2

Posted on Dec 13, 2016 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2016 1:00 AM

Hi


Follow the instructions here, including checking that your address details fully match those on file with your card issuer / bank:



You may also wish to check with your bank, in case it declined Apple's payment authorisation request.


If you still need help, contact iTunes Support:

Contact - Official Apple Support

2 replies
Question marked as Top-ranking reply

Dec 14, 2016 1:00 AM in response to vuvuhai

Hi


Follow the instructions here, including checking that your address details fully match those on file with your card issuer / bank:



You may also wish to check with your bank, in case it declined Apple's payment authorisation request.


If you still need help, contact iTunes Support:

Contact - Official Apple Support

Your payment method was declined.please enter valid payment information couldn't change my store also hence that due amount so pl

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