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Level 1

28 points

After upgrade to 10.12.2 macbook pro has black screen

Last night I did upgrade my MBP in 10.12.2

While updating the MBP has launched a sound shrill and is locked for a while, but after a while he completed the update and I could use the Mac for the rest of the evening.

This morning, however, after boing Startup and the appearance of the apple, it appeared a black screen with only the visible white cursor and the Mac no longer worked.

I tried resetting the NVRAM, the SMC reset, but it did not do anything. When started in Safe Mode I can get to enter the password of my profile, but after still has to be black screen.

I rebooted into recovery mode to do a test to the system disk, but that's ok.

The problem continues as before.

I asked Apple service if it was a known issue and if they had a solution to give me, that was not to reinstall your MacOsX and recovering from a Time Machine backup, but they refused to give me information because the MacBook Pro obsolete.

It 'happened to someone else and was able to solve it?

The my mac configuration is:

MacBook Pro 13" early 2011, 16GB RAM, Startup Disk SSD Crucial MX500 1TB

MacBook Pro (13-inch Early 2011), macOS Sierra (10.12.2)

Posted on Dec 14, 2016 3:17 AM

Best reply

thebigdog2011

Level 1

13 points

Posted on Jan 7, 2017 9:42 PM

I've had this issue for over a month and, to make a very long story short, was on with apple support again today and guess what solved it? ENTER YOUR PASSWORD AGAIN.

That's it. I couldn't believe it.

They had me restart, which I did, and as soon a I entered my profile credentials my screen went black. He told me to enter my password again and it bloody worked.

And just a few minutes ago I woke it up from sleep. Guess what? black screen. I didn't panic, typed my password and it came to life.

This is an issue that they have now acknowledged that seems to be random with Sierra 10.12.2.

Hope this can work for you as well.

Mark

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63 replies

Deebers

Level 1

15 points

Feb 4, 2017 3:55 AM in response to francesco238

I had this…

With the black screen, type iIn your user name, then return, then your password.

Everything should return to normal after this.

SouljaP

Level 1

4 points

Mar 13, 2017 5:28 PM in response to Charles Campbell2

Same thing happened to me but I did this magic thing called wait instead of freak out and put it in every mode possible besides just letting it do what it's doing. The p

SouljaP

Level 1

4 points

Mar 13, 2017 5:31 PM in response to Charles Campbell2

Photo is a picture of the screen that came after the black screen with the moveable mouse (only)

After upgrade to 10.12.2 macbook pro has black screen