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com.apple.Safari.SafeBrowsing.Service quit unexpectedly

why do i keep getting a problem report saying com.apple.Safari.SafeBrowsing.Service quit unexpectedly.User uploaded file

MacBook Pro, macOS Sierra (10.12.1)

Posted on Dec 15, 2016 6:30 PM

Reply
123 replies

Dec 16, 2016 4:18 PM in response to starling30

I've tried a lot of the remedies suggested here, but so far the only one that's helped is deleting the SafeBrowsing resource in /private/var. In the Terminal, I did this:


james$ cd /private/var/folders

james$ sudo find . -name '*Safari.SafeBrowsing*'

./by/tbdlqx1j5y73jjr0ryy3n01r0000gn/C/com.apple.Safari.SafeBrowsing

james$ sudo rm -rf by


I immediately restarted and that crash dialog hasn't popped up again in several hours.

Dec 17, 2016 2:08 AM in response to Ferris 1972

Tried the terminal commands to remove the three files that quite a few suggested, but, did not manage to get to the right place although I followed everything carefully. Also tried quite a few other suggestions that did not go to any resolution, however, they did not work so tried your:


1. Closed all safari windows

2. Cleared History

3. Cleared all cookies (safari/preferences/privacy/manage website data/remove all)

4. Closed safari and restarted my Mac


This seemed to do the trick, but, whether it was that or if Apple sorted it out I'll never know. So, thanks if it was. I've installed 10.12.2 now and I do not believe that was ever anything to do with it. The great thing about forums on a busy subject is the amount of false trails and beliefs that get followed by people, especially people who seem to know a lot, but, often provide false trails all the same as, we do not know yet what the cause actually was. People were being very helpful, however, it was amazing how often over a period of time how different approaches turned out not to be the answer or, appeared to be, but, may not have been. Interesting event. 🙂

Dec 18, 2016 5:38 AM in response to starling30

SUCKY WORKAROUND! At least on my systems.

On my systems every time I use "Spotlight Search" I get the same dialog box error. So, I tested if the offending action checks for the existence of the "a" dialog box and sure enough it does, at least on my system.


So this works for me:

User uploaded file


Keep the dialog box open and hide in the lower corner behind Dock:

User uploaded file

The problem originally started for me after the last OS X update. Since I've been using this crappy workaround I no longer get constant interruptions.


Apple, just because I'm willing to "temporarily ignore" the popup (and maybe others) doesn't mean you should. Now I'm just waiting for a definitive fix.


Cheers!

Dec 18, 2016 7:16 AM in response to Eric Root

I think that a lot of people have contacted Apple via feedback and Apple may have resolved the issue themselves, however, without any statement from Apple how is anyone to know? Support forums exist because Apple do not let anyone know what is going on or, what has changed etc. It's free labour and there are a lot of helpful people on here at times, but, Apple could let its customers know what is occurring.

Dec 18, 2016 7:29 AM in response to martin from

Thanks Martin: Appreciate the suggestions but I really don't want to lose my history and cookies. I'm a cloud developer and it takes too much time to recreate the certificates, cookies, two-way auth, trusted device, etc... for all the different environments. Time Machine is not a solution as I've already tried it... renaming files:User uploaded file

All the other suggestions and solutions are good but I'm a trust but verify kinda guy.


Additionally, I've searched for a solution and reviewed possible solutions. However, all the solutions recommended... involve something I'm unwilling to try or do at this time.

User uploaded file

Plus this is not an isolated case and Apple should offer a response and solution/patch.

And I do sincerely appreciate the response! I'm holding your suggestions as a last resort.


Cheers!

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