iOS 10.2 TV app offline issues

So sync'd 12 movies and 50 TV shows for a flight. Get onboard and the Movies all work in offline mode fine - though the offline mode is clunky - seems to wait to check for a connection even though wifi is off and airplane mode is on


TV shows showed the titles (this was in downloaded upper left category) - going one level deeper to specific episodes in each title resulted in a busy indicator on the TV app and then a blank list. Had this happen for ALL TV shows - again movies were fine.


Connected to inflight WiFi and viola - list is updated. Go back offline and then it all works as it should.


HIGHLY suggest checking to see if your content works offline before leaving your itunes sync location if not using cloud download for content.


How did this pass QA? I know the TV app replaces Videos but for offline use it's a buggy mess - would prefer an option to go back to the Videos app. Now rolling this out to 5 year old on her iPad is going to be painful - keeping her device on an older iOS build till this is fixed.

iPad Mini, iOS 10.2, iPad Mini 2 actually w/cellular

Posted on Dec 15, 2016 7:56 PM

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98 replies

Dec 19, 2016 2:54 AM in response to sk100go

Another frustrated user here. I upgraded to 10.2 last week before a trans-Atlantic flight with my wife and four-year-old son. Where the Videos app had played his TV episodes in the past with no problem (on both my old iPhone 3G and my newer SE), on TV I could never get past the screen that showed icons for particular shows, despite my restarting the phone, force-quitting the TV app, etc. There was no in-flight wifi. The only thing that saved the flight was that I had a backup of the episodes on a wireless thumb drive and could stream to the phone from it. Thing is, if someone downloads episodes, movies, wathever onto a iPhone/iPad, one shouldn't need a wireless connection. It's my experience, though, that sometimes TV will show downloaded content offline (after being connected to a network), that possibility declines with the passage of time. Two hours or so later, if I want to open the same content, I sometimes have to reconnect to a wireless network. What's the point, otherwise, of saving things? This seems like another sign of declining quality control, where things that once worked fine become inexplicably broken.

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iOS 10.2 TV app offline issues

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