Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

assistive touch freezes after update to iOS10.2

Hello,

Earlier I had an issue, which I observed after updating my iPhone 6S to 10.1.1

- The Phone app freezes, nothing can be done - until you kill the app (double click and swipe off)

- Secondly when you go to contacts app, you cannot search by typing name. The only solution for Contacts app search to be fixed is by doing a soft reset. But even that will work hardly 2 days, after which Contacts app doesn't allows to search.

Now after updating to iOS 10.2 yesterday, that issue has been resolved. Not seen it until now (keeping my fingers crossed).


But I observed another issue: Now the assistive touch is freezing.

The assitive touch becomes unresponsive and does not works. it doesn't recognize your touch. Only after you press the home button and change the orientation from Portrait to landcsape or vice versa, that it starts working again.

But this repeats after some time and you need to repeat the above steps again so as to get it started.

Has anyone observed this issue ? If yes, is there any other way to fix this or we need to wait until the next update.

iPhone 6s, iOS 10.2, assistive touch

Posted on Dec 16, 2016 12:52 AM

Reply
Question marked as Best reply

Posted on Feb 3, 2017 11:59 AM

Guys, Apple doesn't read forum comments to check and fix issues experienced by users!

So let Apple know about this apparent bug and file a real bug report so they get aware of this issue and fix it in The upcoming update!


http://www.apple.com/feedback/iphone.html


You're welcome ;)

76 replies

assistive touch freezes after update to iOS10.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.