Mac OS Sierra and djvu files

Hello communities,


since last Mac OS Sierra update (10.12.2, on december 14th 2016), finder seems to have a major issue when opening folders containing djvu files: the color wheel appears and finder almost freezes. Are you facing the same issue or is it a local problem from my MacBook Pro?


Thank you in advance for the answer.

MacBook Pro (15-inch Mid 2012)

Posted on Dec 16, 2016 1:47 AM

Reply
11 replies

Jan 17, 2017 5:27 PM in response to LeonardoFromParis

Exact same problem here. It looks like they screwed up something with this new version of Sierra

so that any directory that contains a .DJVU file is slow to open. And any DJVU file is slow to open too.

A nice surprise if you have many DJVU files.

I suggest to convert all DJVU to PDF file, since they will probably never fix that problem !

Like they never fixed the slow opening of large files with Preview.

May 12, 2017 2:18 AM in response to LeonardoFromParis

I have this issue too. That Finder becomes incredibly slow when opening directories that have djvu files. Trying to copy, rename or do anything with the files becomes almost impossible. Someone mentioned that the most recent update to DJView fixed this. But not for me, unfortunately. I have tried various different approaches to resolving this, but nothing has worked. I think it is an issue with the implementation of Finder.

May 29, 2017 9:46 PM in response to LeonardoFromParis

Hi Everyone: if you have not yet upgraded to Sierra 10.12.3 ,4 or 5, don't !

I had the problem solved with 10.12.2 but I upgraded to 10.12.5 and here we go again.

One solution: more all you djbu files to s DJVU folder (using the Terminal, don't do it in the Finder) and then never open this DJVU folder again until the problem is fixed. Which means never again.

Amazing that Apple screwed up again. In fact, not surprising at all.

Dec 17, 2016 1:19 PM in response to LeonardoFromParis

Bonjour Leonardo,

Thanks for using the Apple Support Communities!

I understand from your post that you're seeing a spinning color wheel when opening folders in Finder. There may be some processes running in the background that could be causing this to happen, so I first suggest that you boot your Mac to safe mode and try to open folders. After testing in safe mode, restart like normal, and try again. Please report back with your findings!

macOS Sierra: Start up in safe mode

Take care.

Dec 17, 2016 2:20 PM in response to MoonJ.

Bonsoir MoonJ,


thank you for the answer. Unfortunately, I already tried several times a safe mode reboot, with no improvement. Opening folders containing djvu files always causes troubles to the Finder (but no problem viewing the files themselves with a djvu reader). Before realizing that the problem came from djvu files, I followed other suggestions (as removing some specific files in the Library/Cache/CloudKit directory or the com.apple.finder.plist in Library/Preferences/ directory) with no success. Another Apple Support Communities user seems to face the same issue (djvu file causes iconservicesagent to exhaust cpu on macos sierra).


Sincerely yours,


Leonardo

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Mac OS Sierra and djvu files

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