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Level 1

10 points

Snapchat crashing after iOS update?

Updated my phone the other day to iOS 10.2 and ever since, when I open up Snapchat my phone freezes and then restarts itself? I've never experienced this problem before and I updated Snapchat and that doesn't seem to make a difference! Any ideas why this happening and how to fix it?

Posted on Dec 16, 2016 1:12 PM

Best reply

Jonathan UK

Level 10

163,775 points

Posted on Dec 17, 2016 4:51 AM

It may help to update Snapchat to the latest version (an update was released yesterday, 16 December).

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18 replies

Dec 21, 2016 9:26 AM in response to JBampfield

Try deleting the app, doing a forced reset, and adding it back. The buggy version may have left corrupted data behind.

JojoW

Level 1

4 points

Dec 21, 2016 10:49 AM in response to Leo Bodnar

That is a really bad bug, and why should they send so many ntp requests? This is suddenly a DDoS attack hidden in an app because it is very popular. Is the NTP flooding issue fixed in version 9.45.2.0? Otherwise I guess Im not going to use it before this is fixed.

Sicy

Level 1

4 points

Dec 21, 2016 11:27 AM in response to Sillybeans17

Mine has been ok now after I did a hard reboot of my phone. *knock on wood*.

I cant stop using it - I've got over 400 fire with one of my friends!! 😝

Snapchat crashing after iOS update?