IPhone 7 reboot does not work
Tried to reboot my iPhone 7 with iOS 10.2. Apple logo briefly appeared, then this has been on since then. I was rebooting due to apps running slow. Do I need to do a DFU?
iPhone 7, iOS 10.2
User profile for user:
jeremy_v
User level:
Community Specialist
Hi Rozima1!
It looks like your iPhone is frozen, and I'm happy to help. Please try forcing your iPhone to restart:
Restart your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Cheers!
It looks like your iPhone is frozen, and I'm happy to help. Please try forcing your iPhone to restart:
How to force restart
You should force restart your iPhone, iPad, or iPod touch as a last resort, and only if it's not responding. Follow these steps to force restart your device:
On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
Restart your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Cheers!