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AirPods sound quality issue

Hello. Today I received AirPods. I have issue with them and everyone who get it too. When I’m listening music sound is good, but when I’m calling or talking to Siri sound(not my voice, I mean sound of Siri or person with who I’m talking) is very very poor and laggy. It happens only when microphone is active. AirPods are working, but when mic is active sound became very bad quality, but then after mic is turn off (after call or talk to Siri) sound became good again. When micAll my friends have same issue. I tried to reproduce it on my MacBook, all the same issue with iPhone, MacBook and Apple Watch. Its mean that its not depend of iOS and macOS version and king of device. It needs to be fixed ASAP. Because its really bad… All my friends have the same with their AirPods.

iPhone 6, iOS 10.2

Posted on Dec 19, 2016 6:57 PM

Best reply

Jason McLeod

Level 1

39 points

Posted on Jan 12, 2017 10:26 AM

Bit of helpful information when looking at this issue.

If you hold down Option while clicking the bluetooth menu bar icon, you'll get more details about your bluetooth connection.

When the sound is terrible, it's using the codec SCO. With good audio playback, you'll find it is ACC.

The iPhone doesn't seem to drop down the codec. I'm not sure if there is a way to force ACC. I find sometimes, closing out other applications using audio clears the issue, without re-connecting the AirPods. I've also experienced this same problem with other bluetooth headphones with microphones.

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160 replies

sd.trent

Level 1

8 points

May 25, 2017 12:39 AM in response to deggie

Hey I actually figured it out, it was a problem with the client. You have to go into the games settings and change the voice to "built-in speaker" instead of "AirPods" and it fixed the problem.