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User profile for user: Stan_Zabroda56
Stan_Zabroda56 Author
User level: Level 1
73 points

AirPods sound quality issue

Hello. Today I received AirPods. I have issue with them and everyone who get it too. When I’m listening music sound is good, but when I’m calling or talking to Siri sound(not my voice, I mean sound of Siri or person with who I’m talking) is very very poor and laggy. It happens only when microphone is active. AirPods are working, but when mic is active sound became very bad quality, but then after mic is turn off (after call or talk to Siri) sound became good again. When micAll my friends have same issue. I tried to reproduce it on my MacBook, all the same issue with iPhone, MacBook and Apple Watch. Its mean that its not depend of iOS and macOS version and king of device. It needs to be fixed ASAP. Because its really bad… All my friends have the same with their AirPods.

iPhone 6, iOS 10.2

Posted on Dec 19, 2016 6:57 PM

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User profile for user: Jason McLeod
Jason McLeod
User level: Level 1
39 points

Posted on Jan 12, 2017 10:26 AM

Bit of helpful information when looking at this issue.


If you hold down Option while clicking the bluetooth menu bar icon, you'll get more details about your bluetooth connection.


When the sound is terrible, it's using the codec SCO. With good audio playback, you'll find it is ACC.


The iPhone doesn't seem to drop down the codec. I'm not sure if there is a way to force ACC. I find sometimes, closing out other applications using audio clears the issue, without re-connecting the AirPods. I've also experienced this same problem with other bluetooth headphones with microphones.


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User profile for user: martinc82
martinc82
User level: Level 1
9 points

Dec 25, 2016 10:46 AM in response to Stan_Zabroda56

I have same issues, just while on the Phone or using Siri. It seems for me, that this issue only appears when the microphone is in use. You can also test it on your Mac or in Facetime/Skype. When you select Outout=AirPods and Input anything other then AirPods, you will have no issues. I will try to get them replaced asap. If somebody could confirm, that it can be solved via Software, I would be happy!

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AirPods sound quality issue

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