iphone 7 matte black white spots on back

I have a crystal clear jelly pouch which i have put on to my iphone 7 matte black, after 2 weeks i planned to clean my phone, when i took out the pouch their were white spots all over, i tried to wipe them with polyester cloth but no luck. ( camera wasn't covered by the pouch, body within the camera surface area is clear but white spots all over the body which was covered by the pouch)

iPhone 7, iOS 10.2

Posted on Dec 21, 2016 6:08 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2017 11:14 PM

Is that something like this?

User uploaded fileUser uploaded file

58 replies

Aug 27, 2017 4:34 PM in response to ibadi123

The same thing is happening to me. I've aggended a call with apple support and they told me that the problem is happening only in brasil but they haven't heard a solution or any orders from apple to support the clients who has been affected with the problem. I will send another call this week, and i thing will get it to the court if they dont help me in any perspective. Anyone have heard any positive worlds from apple to solve the problem?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 7 matte black white spots on back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.