double photos on icloud download to PC

I have iCloud for Windows installed on my PC (Windows 10/Surface). When I download my pictures from iCloud I get double pics. Is there a reason for this and how do I fix it so I only get one picture downloaded?


When I look at my photos on my iPhone 5SE there is only one photo.


Please advise and thanks!

Scott

Posted on Dec 21, 2016 11:36 AM

Reply
5 replies

Jun 14, 2017 11:55 PM in response to darren.s

This doesn't make sense. I also have duplicated photos in ...\iCloud Photos\Downloads and in ...\iCloud Photos\Downloads\2016. I didn't create these folders for each year. I didn't move files to these folders, but I have duplicate photos and videos in these folders. ***?

I'm out of space and I see huge videos are duplicated there by apple's icloud software.

Jun 14, 2017 11:58 PM in response to Pps-eu

as a side note, the site is broken on firefox, I wasn't able to reply. Each time I click "reply" button it asks me to enter password and when I pass 2factor auth I'm back to square one: if I click reply again it offers me to log in again. Complete fail! In short, there was no way for me to reply using firefox. I also noticed that each time I tried that location in address bar kept adding slashes and after multiple retries I was at https://thread/7796355?start=0&tstart=0&replyId=31146018&replyId=31146018

Dec 22, 2016 7:51 PM in response to Scott Day2

Hi Scott,

I understand that you have iCloud configured on your Windows PC, and when you download your photos, you notice duplicates. I know it's important to be able to properly manage your files, so I'm happy to help.

If you are using iCloud Photo Library, your photos will automatically download to your PC. If you then download your photos manually, you'll notice duplicates. You can read more about this feature here:

Set up and use iCloud Photo Library on your Windows PC - Apple Support

Download your photos and videos from iCloud Photo Library

New photos and videos you add to iCloud Photo Library will automatically download to your PC. You can also download your collection by year when you follow these steps:

  1. Open a File Explorer window.
  2. Under Favorites, click iCloud Photos.
  3. Click Download Photos.
  4. Choose the photos and videos you want to download and click Download.

Your photos and videos download to the location you set in iCloud Photos Options.



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double photos on icloud download to PC

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