Level 3

621 points

"approve this iphone"

I keep getting a message that says "approve this iPhone - go to one of your other devices signed into icloud to approve this iPhone." When I sign into icloud on another device, there is no option to approve, only a list of devices

iPhone 6s Plus

Posted on Dec 23, 2016 2:57 PM

Top-ranking reply

amornell

Level 1

9 points

Posted on Oct 20, 2017 9:07 AM

I also had this problem for days after updating my iPhone. I resolved it by first resetting the keychain on my computer. With the keychain reset, I was prompted to input a new 4 digit numeric security code. I then turned on the iCloud keychain on my iPhone, and was prompted to input that 4 digit keychain security code. After inputting the code, the endlessly spinning approval prompt disappeared. Fingers crossed that other issues will not crop up as a result of the keychain reset on my computer!

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26 replies

Liam2316

Level 1

13 points

Sep 19, 2017 7:34 PM in response to BreeZee_17

Will this delete any pictures? Or how my phone is set up?

Oct 18, 2017 3:56 AM in response to slynncotten

How to approve this iPhone

Oct 18, 2017 9:02 AM in response to buttercupchucklebuns

Same issue. Getting really frustrated.

Oct 18, 2017 9:06 AM in response to Mrs._G

What if there is no access to other devices? This is so stupid and frustrating

Dec 16, 2017 3:23 AM in response to Texbaberuth

Oh thank god, it finally helped! You saved my life, fren

Dec 29, 2017 5:14 AM in response to Texbaberuth

Thanks, this worked for me!

Jan 23, 2018 7:17 AM in response to slynncotten

Bablu

Jan 23, 2018 7:19 AM in response to Esmith4358

I want this Apple ID

Jan 5, 2018 1:12 AM in response to slynncotten

I had this question after I just updated to the latest version of iPhone and I just got it resolved! ( sorry you may have already resolved the problem, but I hope this will be useful to the newbies, like me).

you need to TURN OFF the two factor authentification

Sign in to https://appleid.apple.com
Scroll to security ( now here they make it look like you can’t turn it off) and click edit
Click “turn-off Two-Factor authentication” then confirm and click done
It will ask you to set up new security questions, and blablabla - THEN YOU ARE SAVED!

I have pictures on how to perform the steps on my blog, which is my username followed by a dot com.

TPW3

Level 1

9 points

Jul 5, 2017 6:39 AM in response to BreeZee_17

This does not solve the problem; in fact, it raises others. 😟

BreeZee_17

Community Specialist

Dec 24, 2016 9:14 AM in response to slynncotten

Hi slynncotten,

Thanks for reaching out in Apple Support Communities. I understand that you're being prompted to approve your iPhone from another device, but you've been unable to do so. From the information you've provided it sounds like you're being prompted to approve the device in order to use the iCloud Keychain. I know it's important to keep your information secure and up to date on your devices and I can assist you. In order to approve your iPhone from another device it would have needed to have iCloud Keychain previously set up to get the approval message for your iPhone. If you do not have any other devices that were previously set up with iCloud Keychain you can use:

Your iCloud Security Code

The device that is using the SMS-capable phone number you provided when you first set up iCloud Keychain. A verification code is sent via SMS to this phone number. If you can't access this number, contact Apple Support, who can verify your identity, so that you can complete setup on your new device.

Use the steps below to set up and approve iCloud Keychain on your iPhone using one of the previously mentioned methods:

Tap Settings > iCloud.

Turn Keychain on.

Follow the onscreen instructions.

Frequently asked questions about iCloud Keychain

If you find you're unable to approve your iPhone using those steps, you'll need to reset the iCloud Keychain:

Follow these steps to reset your iCloud Keychain.

On an iPhone, iPad, or iPod touch with iOS 8 or later:

Tap Settings > iCloud > Keychain and turn on iCloud Keychain. You might be asked for your Apple ID password.

Tap Approve with Security Code.

Tap Forgot Code.

Tap Reset iCloud Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.

Tap Reset to confirm.

Follow the onscreen steps to create a new iCloud Security Code.

If you enter your iCloud Security Code incorrectly too many times
Happy Holidays!

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"approve this iphone"