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"approve this iphone"

I keep getting a message that says "approve this iPhone - go to one of your other devices signed into icloud to approve this iPhone." When I sign into icloud on another device, there is no option to approve, only a list of devices

iPhone 6s Plus

Posted on Dec 23, 2016 2:57 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2017 11:02 PM

I just upgraded my iPhone 6s to 10.3.3 and after the reboot, there were "several more steps" to complete. I successfully entered my Apple ID and password. Now the screen displays:

Approve This iPhone

Go to one of your other devices signed in to iCloud to approve this iPhone... Waiting for approval.

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I am signed in to iCloud on my computer, but I can not find any option to approve my iPhone. My iPhone is listed under devices, but the only option is to "Remove" it. My phone is not receiving text messages for the dual verification. Thankfully it can still receive a phone call for the verification code.

Help!!

26 replies

Dec 24, 2016 9:14 AM in response to slynncotten

Hi ​slynncotten,

Thanks for reaching out in Apple Support Communities. I understand that you're being prompted to approve your iPhone from another device, but you've been unable to do so. From the information you've provided it sounds like you're being prompted to approve the device in order to use the iCloud Keychain. I know it's important to keep your information secure and up to date on your devices and I can assist you. In order to approve your iPhone from another device it would have needed to have iCloud Keychain previously set up to get the approval message for your iPhone. If you do not have any other devices that were previously set up with iCloud Keychain you can use:
  • Your iCloud Security Code
  • The device that is using the SMS-capable phone number you provided when you first set up iCloud Keychain. A verification code is sent via SMS to this phone number. If you can't access this number, contact Apple Support, who can verify your identity, so that you can complete setup on your new device.
Use the steps below to set up and approve iCloud Keychain on your iPhone using one of the previously mentioned methods:
  1. Tap Settings > iCloud.
  2. Turn Keychain on.
  3. Follow the onscreen instructions.
Frequently asked questions about iCloud Keychain

If you find you're unable to approve your iPhone using those steps, you'll need to reset the iCloud Keychain:

Follow these steps to reset your iCloud Keychain.

On an iPhone, iPad, or iPod touch with iOS 8 or later:

  1. Tap Settings > iCloud > Keychain and turn on iCloud Keychain. You might be asked for your Apple ID password.
  2. Tap Approve with Security Code.
  3. Tap Forgot Code.
    User uploaded file
  4. Tap Reset iCloud Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.
  5. Tap Reset to confirm.
  6. Follow the onscreen steps to create a new iCloud Security Code.
If you enter your iCloud Security Code incorrectly too many times
Happy Holidays!

"approve this iphone"

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