You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I tried to press the reset sync button multiple times but it won't work

The Watch app won't let me press the rest sync button .... what to do ?

Apple Watch, iOS 10.0.2

Posted on Dec 26, 2016 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2018 3:31 PM

Actually, after a little bit I notices the data was reset and sync.


Apple, I think you should add a confirmation that tells the user the sync will happen in the background when somevody clicks on the reset button, otherwise it's very confusing.

12 replies

Jan 18, 2018 3:16 AM in response to carlo262

As advised in my previous reply:


"It is normal for nothing to appear to happen when you tap the Reset Sync Data button. The process runs in the background, invisibly to you, so allow some time afterwards for it to complete."


carlo262 wrote:


Actually, after a little bit I notices the data was reset and sync.


Apple, I think you should add a confirmation that tells the user the sync will happen in the background when somevody clicks on the reset button, otherwise it's very confusing.


If you would like to submit a feature request to Apple, then you can do so here:


Feedback - Apple Watch - Apple


(You are not talking to Apple here - this is a user-based technical support community).

Dec 26, 2016 9:57 AM in response to Mauri1208

Keep in mind that there is no Contacts app on Apple Watch. Nor, under watchOS 3.x, is there a Friends app (which was included under prior versions).


Under watchOS 3.x, when placing calls or sending new messages, contacts can be selected via the Phone and Messages apps or by using Siri:



If contacts are not syncing to your Apple Watch despite resetting your sync data, it may help to unpair and re-pair your watch:



If you only wish to unpair your Apple Watch, follow the steps here:


Unpair your Apple Watch and iPhone - Apple Support

I tried to press the reset sync button multiple times but it won't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.