My daughter forgot her password is their a way to reset her phone by someone else
My daughter forgot her password and we need it completely reset is their a way u can do a master reset
iPhone SE, iOS 10.2
If you mean she forgot her lock screen passcode:
Forget your Passcode
iOS- Forgotten passcode or device disabled after entering wrong passcode
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.
If none of the above work for you, then:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6. 1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave one end of the cable connected to your computer's USB port. 2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off. * If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons. 3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the battery charge warning, let the device charge for at least ten minutes, and then start with step 2 again. 4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button: 5. If necessary, open iTunes. You should see the following "recovery mode" alert: 6. Use iTunes to restore the device. |
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
If she forgot the Apple ID password;
Forgotten Security Questions
- If you forgot the answers to your Apple ID security questions
- iForgot Security Questions Answers - Apple ID
- Apple ID- All about Apple ID security questions
- Contact Apple for help with Apple ID account security
For Problems With Your Apple ID