AirPods Siri activation not working

Hi there,


I have the problem that I cannot activate Siri on the new AirPods. 98% of the time nothing happens. Only two times I was able to activate Siri by double touching a AirPod on its side.


Anyone with the same problem?


I tried both AirPods with the same result.

iPhone 7, iOS 10.2

Posted on Dec 27, 2016 12:41 AM

Reply
38 replies

Jul 17, 2017 2:23 PM in response to Macgaspode

Be sure that your settings are correct. While you have the AirPods in, goto Settings->Bluetooth... Click the ℹ next to {your airpods}. You should see a settings menu that looks like this screenshot. Be sure to select 'Siri' under the 'Double-Tap on Airpods' section. If this is selected and it's not working, make a Genius Bar appointment at your local Apple Store. Good luck!


User uploaded file

Jan 11, 2017 10:00 PM in response to Thalamas

I was told by an Apple support person that this is caused because the watch and iPhone are connecting at the same time. He had me disable the bluetooth connection with my watch and everything worked fine. My own experience supports this, at least sometimes! When I go to airplane mode on the watch, Siri works every time. However, today I went to Settings>Bluetooth on both Watch and iPhone and as soon as I opened the airpod case, both the watch and phone connected AND Siri worked! Furthermore, Apple's own website contradicted what the support guy said: Use your AirPods - Apple Support (look under "Listen with your Airpods") it explicitly says both are connected at the same time.


Regardless, Siri works fine when I am not connected with the watch and only works some of the time when I am connected to both. Apple needs to fix this! I shouldn't have to put the watch in airplane mode (effectively turning off Bluetooth) everytime I want to reliably use Siri on the Airpods

Jan 6, 2017 9:37 AM in response to Macgaspode

For me if I configure the double tap to play/pause it works all of the time. It's when I configure it for Siri that it fails most of the time. It seems like if I am actively using the phone, I'm typing on it with the display active etc, then Siri will activate just fine when I double tap. But if I'm just sitting listening to music then the double tap never seems to invoke Siri. I have no idea what to do to address the issue. I'm guessing this isn't an issue with the AirPods but some sort of an issue on my phone.

Jan 10, 2017 6:15 PM in response to mcaffey

Ok. What I found is that you need to be sure your phone is setup to allow Siri from the lock screen. I wish this wasn't necessary. I don't really like to allow Siri from the lock screen because I end up with Siri being invoked when I don't want it to. But if I enable Siri from the lock screen then invoking sirs from the AirPods works every time.

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AirPods Siri activation not working

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