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I have tried turning phone off. Then Bluetooth off. It just says to make sure my fitbit is turned on. Thought something was wrong with fitbit so i took it back and got another. It wont pair either.
iPhone 6s Plus
You connect the Fitbit to your phone through the Fitbit app.
See this article:
I tried using the app and that didn't work and I can't do anything even when I deregistered my Fitbit and reregistered it.
Did not work for me either using the Fitbit app. Fitbit syncs with computer but not my iPhone
How do i pair my iPhone 6s with fitbit? It wont sync
