A1707 Macbook Pro 15 2016 keyboard randomly repeats the "R" key.

Grey model, 4 USB-C ports, 256G SSD, got it forr Christmas. I'm not surre what the OS verrsion or processor speed is supposed to be. Ah, found the help for the OS. It's Sierra 10.12.2


Right out of the box, this laptop has shown a prropensity to rrepeat the rr button. Not everry time but enough to be annoying. As others have done on earlier models, I'm letting the typos go unchecked.

Risk, reward. rrisk rrewaard, rrisk rreward risk reward risk rreward, risk rreward risk reward. Some times you win; sometimes, it rains.

On occasion, it even trriple repeats. The backspace is also a challenge on various keyboard settings as are otherr keys but that seems to be a known bug along with the batterry and the graphics. I've trried disabling the repeat and using differrent speeds and so on. That is the only thing I've done other than load the updates to whatever Apple has pushed out. Loaded Chrome recently. Two day old machine and it's nice but I wouldn't want to type a novel. My prrehistorric 17" MBP is still going strrong.

MacBook Pro with Retina display, macOS Sierra (10.12.2)

Posted on Dec 27, 2016 11:09 PM

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Posted on Feb 20, 2018 9:41 AM

I recommend looking on youtube and searching for MacBook Pro 2016 keyboard and I think you will find it's a known problem with the new butterfly keyboard and it's sensitivity to dust / dirt. Try a can of air duster and see if that helps - for a short while at least.

24 replies

Feb 11, 2018 10:56 PM in response to burkhert

I found that if I use a bluetooth or wireless Microsoft keyboard, there isn't a problem with the repeating keys (an "N" in my case).


I have a difficult time thinking this is software related - maybe firmware, but the fact that third-party keyboards have no issue is an interesting variable inn this mix that makes me feel that the OS software isn't the issue.

Mar 16, 2018 2:09 AM in response to cool.beanz

Exactly the same experience - I have spoken to senior technical advisors - emailed them links to this forum, other forums and even youtube videos and of course they are not allowed to access any of those resources and claim they have never had another report of this issue.


I now have a keyboard membrane fitted over the laptop keyboard and use a wireless keyboard and trackpad 99% of the time - which works technically but it a massive fudge on a top of the line very expensive bit of kit. Being a self employed full time developer with 24x7 support contracts I can't exactly leave it with them for a week to get it replaced.


Very disappointed - wish I had gone with a late 2015 model now.

Mar 15, 2018 8:26 PM in response to burkhert

Ugh. I've had this issue for over a year now. I've gone through all the steps Apple Support walks you through, have had the "R" key rreplaced, changed various settings based on things I've read here and elsewhere, and yet .. it persists. Looks like it's time to have the entire keyboarrd replaced.


However, I'm curious as to how Apple Support can keep saying they've never heard of this issue, when I have repeatedly told their Team that it's a frequent enough issue that if you Google "macbook pro random repeating key", you'll get a whole bunch of results?


Sorry. Just expressing frrustration that I've tried every thing I can find to rresolve the issue, and it keeps popping up.

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A1707 Macbook Pro 15 2016 keyboard randomly repeats the "R" key.

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