A1707 Macbook Pro 15 2016 keyboard randomly repeats the "R" key.

Grey model, 4 USB-C ports, 256G SSD, got it forr Christmas. I'm not surre what the OS verrsion or processor speed is supposed to be. Ah, found the help for the OS. It's Sierra 10.12.2


Right out of the box, this laptop has shown a prropensity to rrepeat the rr button. Not everry time but enough to be annoying. As others have done on earlier models, I'm letting the typos go unchecked.

Risk, reward. rrisk rrewaard, rrisk rreward risk reward risk rreward, risk rreward risk reward. Some times you win; sometimes, it rains.

On occasion, it even trriple repeats. The backspace is also a challenge on various keyboard settings as are otherr keys but that seems to be a known bug along with the batterry and the graphics. I've trried disabling the repeat and using differrent speeds and so on. That is the only thing I've done other than load the updates to whatever Apple has pushed out. Loaded Chrome recently. Two day old machine and it's nice but I wouldn't want to type a novel. My prrehistorric 17" MBP is still going strrong.

MacBook Pro with Retina display, macOS Sierra (10.12.2)

Posted on Dec 27, 2016 11:09 PM

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Posted on Feb 20, 2018 9:41 AM

I recommend looking on youtube and searching for MacBook Pro 2016 keyboard and I think you will find it's a known problem with the new butterfly keyboard and it's sensitivity to dust / dirt. Try a can of air duster and see if that helps - for a short while at least.

24 replies

Jun 5, 2017 10:26 PM in response to burkhert

I've had the same problem and even had my 'n' key replaced, store rep tells me to schedule for full keyboard replacement. I haven't gotten around to it yet, but I've discovered that if i turn off key repeat in keyboard settings the problem stops and is a viable workaround. Changing the repeat speed also seems to help...


Another weird thing I noticed was that if I hold the key and swivel around on it with my finger, I can get it to repeat continuously. Symbol keys seem to do the same thing while all other alpha keys do not do this.

Jul 3, 2017 11:06 PM in response to burkhert

I have the same issue with the letter b that types a double or triple b every 10 times I use it, and my key repeat is not working, I went to the genius bar, they were very helpful, however I just realized that I will be doing a mistake to do what he recommended after reading this thread. He suggested I re install the OS and all the files and software one by one.. not by doing a restore since it's a software issue. I guess the key repeat will work if I do that, but not the b repeating, since on a test account we opened the key repeat didn't work either, but on the guest login it worked... but once again, I think the key repeating is not software related, and resetting vram and smc didn't solve it...

Jul 19, 2017 12:40 PM in response to burkhert

I too have a similar issue but with the space bar. Sometimes it will double or triple enter. AppleCare walked through the standard troubleshooting, restart, reset NVRAM, new user account, etc. Then a reboot into recovery mode to rule out OS level events, issue still persists. So these issues ARE hardware related, not software. Since my unit is a custom build off to the repair center it goes.


What a piece of crap.


The engineers view point (and edict) was thin, thin, thin, how thin CAN we make it but didn't stop to think if we SHOULD make it this thin. How robust is this design? It's a laptop, built for portability, yet this design requires the laptop to run in sealed enviroment.


I used to think Apple hardware had a superior level of engineering, that view is quickly vanishing.


Sad, so sad.


--Aaron

Dec 28, 2016 3:53 PM in response to burkhert

Hello burkhert,
Thank you for using Apple Support Communities.

I understand from your post that the letter "r" key is repeating itself. I know how important it is for your new MacBook Pro to work properly for you. In a situation like this I recommend resetting the NVRAM and the SMC. The following articles will provide you with the steps:

How to reset NVRAM on your Mac
Reset the System Management Controller (SMC) on your Mac

Best Regards.

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A1707 Macbook Pro 15 2016 keyboard randomly repeats the "R" key.

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