Netflix error code 11800 ATV4

What's the faaaarkn go with this error code 11800 I keep getting on Netflix!!?? I bought an ATV4 and Netflix worked for like a week and then I started getting this error message and it hasn't worked since. From what I have found in forums it looks like it's a problem specific to ATV4, perhaps with its version of the Netflix app. I've tried all the troubleshooting, power offs, restart, reset and nuthin'! Anyone got any fixes, clues, if Apple or Netflix are aware of it or anything? Thanks

Posted on Jan 1, 2017 1:41 AM

22 replies

vazandrew

Level 8

40,834 points

Jan 28, 2017 3:24 AM in response to Tyr1King

You will need to contact your ISP or do further troubleshooting, leaving on a public DNS is not the solution and will lead to further issues

Jan 28, 2017 3:08 AM in response to vazandrew

A note in support of Vazandrew here, Google DNS is not a solution, it may appear to help but will likely make other things work more slowly too, at best it's a temporary solution.

Tyr1King Author

Level 1

5 points

Jan 28, 2017 3:26 AM in response to vazandrew

Thanks, I'll stay tuned for the proper fix, pardon my ignorance but Netflix is working for now so yahoo!

Jan 28, 2017 3:29 AM in response to Tyr1King

Without reading through the whole thread again, I'm pretty sure someone has already given you a proper fix, get the proper DNS settings from your ISP.

Tyr1King Author

Level 1

5 points

Jan 28, 2017 2:58 PM in response to Winston Churchill

They gave me googles universal DNS 008 008 008 008, this not proper because it is public? Perhaps they will figure out a proper one in future...

Jun 27, 2017 6:14 PM in response to Tyr1King

Double tap the home button... flick up all the open apps.... restart Netflix...

Worked for me

pedromg

Level 1

10 points

Aug 5, 2017 5:56 PM in response to pedromg

EDIT (to my last post): Unfortunately, the error persisted. Still, you can try my "fix" and see if you're lucky.

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Netflix error code 11800 ATV4