genius bar reservation

Worst customer support EVER. I'm not sure who monitors this site, but it is not helpful nor is the phone number for the store. I understand that the Apple stores are busy, especially this time of year, but it would be nice for someone to answer the phone. I think I am officially, completely done with Apple. Sadly. 😠 I've used Mac products for 25 years. I used to champion their customer support. It is gone. It would be nice to have a clear path to make an appointment at the Genius Bar without being paraded through a series of operator connections or links to nowhere. Ugh! Ugh!

I've been to this link. It does nothing to solve the problem. I want to find a link that takes me to where and how to make an appointment at the Genius Bar. It should be simple, but it's not. I can't find it anywhere. The above link just takes me to a bunch of sales and marketing information and promises that I can get help at the Genius Bar, but does not take me to where I go to make an appointment online. 😟

Thank you! I'll click and see if it works.