Printer Sharing with IOS devices

Question

Level 1

8 points

Printer Sharing with IOS devices

MacBook Pro running Sierra 10.12.2.

In the past, I could share a printer from my MacBook and print from my IOS devices (iPhone and iPad) through the shares on my Mac. This is no longer working.

I can share the printers, and from the IOS device, I can see and print to the shared printers. However, the IOS device shortly reports that the "printer is offline" (it isn't), and I never see any print jobs enter the printer queue on the MacBook.

iPhone is running 10.2.

This is a problem I am troubleshooting on my mac devices on my network, in response to a customer who is having a similar issue (IOS devices cannot print through shared printers on an iMac).

Pursuant to another thread, I went into CUPS and checked on Allow Internet Printing. This didn't fix the problem though.

Summary: I can print from the Macbook. Shared printers can be seen at the iPhone, but print jobs do not print, do not enter the queue, and the phone reports the printer is offline.

Bill

MacBook Pro, Mac OS X (10.7.5)

Posted on Jan 5, 2017 12:29 PM

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Answer 1

rccharles

Level 6

13,037 points

Jan 9, 2017 4:37 PM in response to carrollbill

PaperCut has some mumbo-jumbo here:

http://www.papercut.com/products/ng/manual/applicationserver/topics/mobile-mac-i osprinting.html

You need to have installed a PaperCut app on your mac to support Ipad to printer printing.

Supports presto.

I'd say ParperCut has a problem with 10.12.2.

If you’re running PaperCut version 14.3 or above, simply re-run the Control Printer Monitoring.command - which will ask you if you want to update your CUPS sandboxing settings. Type ‘y’ and Enter. Once this is done, printing should work again.

install the latest version. [ standard fix ]

https://www.papercut.com/kb/Main/MacOS1012SierraKnownIssues

more info google:

papercut 10.12 sierra

R

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Answer 2

rccharles

Level 6

13,037 points

Jan 9, 2017 7:27 AM in response to carrollbill

I do not know about this problem. I did read that linux version of cups has the ability to support shared airprinters.

------------------------------------------------------

List of supported AirPrinters.

https://support.apple.com/en-us/HT201311

----------------------------------------------------

printing to a non-airprinter from an iPad

To print from the iPad, your going to have to install some more software:

-- install a printer app on the ipad. many printer makers have iPad applications for their printers. Look in the app store

-- install enabling software on a computer which you have connected the printer

Helper app -- /print n share

Print directly to the widest range of network or WiFi printers available in any app. Alternatively print via your computer to ALL printers including USB & Bluetooth printers. View read and display large PDF, Office & iWork files. Easily transfer & store files from the Cloud or your computer.

https://itunes.apple.com/us/app/print-n-share/id301656026?mt=8

Print Hub

"Print Hub supports Google Cloud Printing:

https://itunes.apple.com/us/app/print-hub/id612603224?mt=8

more helper apps

http://www.howtogeek.com/102671/how-to-enable-airprint-for-ios-printing-from-any -mac-or-windows-pc/

Generic Software:

You can connect the printer to a computer and install software on your computer to print from your ipad to the comptuer then to the printer.

Software for your computer's printer:

Enterprise level support for Mac and Windows

Presto

monthly subscription fee 😟

http://www.collobos.com/index.html

Makes any printer AirPrint® compatible so you can print from an iPad® or iPhone®.

Reportedly works for any router.

http://www.netgear.com/landing/genie/default.aspx

Mac software

Printopia

http://www.ecamm.com/mac/printopia/

handyPrint -- donationware

http://www.netputing.com/handyprint/

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Answer 3

carrollbill Author

Level 1

8 points

Jan 9, 2017 7:33 AM in response to rccharles

Thank You for your response, which is very informative. Unfortunately, this does not solve the issue of printing to a network printer via shares on a mac os device. This is needed for support for a program (PaperCut) which tracks and authenticates users for printing. I will discuss this with PaperCut to see if they support Presto, or possibly have a different solution. In the past, they simply recommended sharing the printer(s) on mac os, then searching for the shared printer on the ios device (using the built-in Print function). And in the past, this has worked. Just puzzled at why it's not working now.

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Answer 4

rccharles

Level 6

13,037 points

Jan 9, 2017 5:00 PM in response to carrollbill

Great! Printing has been and continues to be a hassle. Don't know why.

There was a beta of some version of mac os that supported AirPrinting. Apple dropped from final release. Some folks copied a file or two from beta to final release. Apple got after these clever folks.

R

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Answer 5

carrollbill Author

Level 1

8 points

Jan 9, 2017 4:39 PM in response to rccharles

Rcharles- you are correct. After installing the Papercut app, i was able to share and print. Thank You for your time and assistance.

Bill c.

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