Level 1

30 points

How do I delete the Wallet App from my iphone?

My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use. I have attempted to delete the app using the "touch" system to no avail. There is no way, and I have tried several icloud maneuvers, to delete the credit card or personal information contained in this app.

What's frightening, if I lose my phone, misplace it, or loan it to someone, my credit card information is there for the world to see. I tried to contact Apple, but after literally waiting two hours on the phone, the customer service rep had no answers and then abruptly disconnected me. Do any of you out there know what I can do? This is a horrific invasion of my privacy. Thank you.

iPad 2

Posted on Jan 8, 2017 6:45 AM

Top-ranking reply

Phil0124

Community+ 2026

Level 10

230,234 points

Posted on Jan 9, 2017 8:28 AM

Wallet is not a new App. It has been part of the iPhone and un-deletable since its inception. It used to be known as Passbook since its introduction with iOS 6 and was renamed to Wallet in iOS 9.

Credit cards in there are not magically added. If you added them to Passbook before updating they would have been kept there when it became Wallet. There's several steps that need to happen before a credit card can be added.

The entire premise of Wallet is that no, your Credit card is not there for the world to see. In fact Wallet does no keep your credit card at all.

It keeps the last four numbers and an image provided by your bank or credit card issuer to identify the card and help you manage it.

Wallet creates an encrypted package that does not contain your credit card number or VCC only a transaction identifier.

What this means is your Credit Card is neither on your iPhone, nor transmitted to any one.

Wallet is used in conjunction with Apple Pay you may want to read about it:

Apple Pay security and privacy overview - Apple Support

To remove a Card from Wallet all you need to do is go to Settings->Wallet & Apple Pay and tap on the "Remove Card" button for the card you wish to remove.

Manage the cards that you use with Apple Pay - Apple Support

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83 replies

Philly_Phan

Level 7

20,763 points

Jan 12, 2017 4:21 PM in response to prostate

prostate wrote:

1. It is the only phone I have in my classroom. Issues arise in which

students must call home. For example,

a. "I left my lunch at home."

b. "I left my science project in my Mom's car."

c. Communicating with parents when there is an issue in the

classroom. I often have the students phone Mom or Dad, and we speak with

he/she together.

You're saying that you allow the students to use your phone AND TO WALK AWAY FROM YOU WHILE DOING SO? Anyone concerned about security would watch them while they're using the phone. You're not the master of any domain.

Nov 7, 2017 7:31 AM in response to krazykatz53

The point of Wallet is it cannot be stolen, because the card is not actually on your device. The device only keeps an encrypted package that does not contain your card number and can only be read by your bank or CC institution. To actually use a card in wallet to pay for anything you need to provide either your passcode or fingerprint at the moment of purchase.

You can remove any cards there, and keep no card in Wallet, which makes any chance of any error impossible.

So not sure why its so offensive to have an App. Which poses no issues whatsoever if you understand what it does.

Pingora

Level 1

4 points

Jan 7, 2018 11:25 AM in response to prostate

I just dealt with the same issue. You can take the card out so there is nothing in the wallet and no more notifications. Don't know how to completely delete the wallet. The answer is counterintuitive. Apple has your card info from some app you purchased or something else. I don't know. You are only being notified to activate it. It is not activated, but you must verify the card in order to delete it. You must first verify the card by entering your pin or verification number per the prompt. This will activate the card. Don't worry! Next below you may enter the button to delete the card. Apple will no longer notify you to set up the wallet.

Jan 12, 2017 12:52 PM in response to prostate

Have you actually tried removing it from your phone, in settings -> wallet & apple pay? Then tap the credit card listed, then tap the red "remove" option.

prostate Author

Level 1

30 points

Jan 12, 2017 1:23 PM in response to Michael Black

I don't have Apple Pay, so I can't remove it from something I don't have.

Philly_Phan

Level 7

20,763 points

Jan 12, 2017 4:17 PM in response to prostate

prostate wrote:

I am still the master of my domain, and at 67 can...

prostate wrote:

Listen, I am 66 years old...

It's no wonder that you don't understand how credit cards work.

Chris CA

Level 10

82,779 points

Jan 12, 2017 7:19 PM in response to Philly_Phan

Philly_Phan wrote:

You're saying that you allow the students to use your phone AND TO WALK AWAY FROM YOU WHILE DOING SO?

Seems the nefarious ones, yes.

Apr 11, 2018 9:24 PM in response to prostate

I was forced to set up the wallet and enter my card to “silence” the notifications. I later went back iinto my wallet and deleted that card. I’m content with that.

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How do I delete the Wallet App from my iphone?