toyota hands free echo

I have a 2015 Toyota Highlander. When I use my iPhone 6S (iOS 10.2) via hands-free Bluetooth connection, there is a echo on the phone that makes it very hard for the other person to hear me. Has anyone figured out how to solve this problem?

Posted on Jan 8, 2017 9:19 PM

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Posted on Jun 27, 2018 7:38 AM

This finally solved my problem too. Turning up Bluetooth volume is done the same way as turning up the phone volume (side buttons on the iPhone) but has to be done while a call is in progress - ie while the Bluetooth is engaged! You will see it say Bluetooth volume on the phone screen when you do this. Turn the volume down on the car console (doesn’t have to be super low, just maybe below 40) and turn the Bluetooth volume up on the phone itself. This did finally solve my echo problem.

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Jun 27, 2018 7:38 AM in response to Joani

This finally solved my problem too. Turning up Bluetooth volume is done the same way as turning up the phone volume (side buttons on the iPhone) but has to be done while a call is in progress - ie while the Bluetooth is engaged! You will see it say Bluetooth volume on the phone screen when you do this. Turn the volume down on the car console (doesn’t have to be super low, just maybe below 40) and turn the Bluetooth volume up on the phone itself. This did finally solve my echo problem.

Feb 19, 2018 8:35 AM in response to pmo444

This is not an Apple issue, it is a Toyota issue. Specifically, Toyota tells me that it is a JBL issue since they make the radio. I have both iPhones and Samsung phones, and they both have the same echo problem.


The only solution that I have found is on a "call by call" basis. When on a call, the person in the car can turn the volume of the radio down very low and then right back up and the echo will go away. My Highlander has been in the shop 4 times since we purchased it in September, and it will go back in again tomorrow for the 5th time. They have done software updates, and are waiting for JBL to provide another update.

Mar 7, 2018 4:50 PM in response to curtfrommarseilles

I read somewhere along this thread that turning off noise cancelling on the iPhone accessibility settings can help. I did that on my iPhoneX, and it seems to have made a huge difference. I had one exception after changing the setting, and tried the volume trick and that seemed to work, so I think I'm back in business with my iPhoneX and 2017 Tundra. Thanks the contributors who have kept this thread alive!

Jan 10, 2017 8:09 AM in response to hbkahn42

Hi hbkahn42!

I see that you're having some issues with the Bluetooth connection on your car stereo, and I'm happy to help. Please review all of the steps in this article, including contacting the car stereo manufacturer to inquire for a firmware update if necessary.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Thanks for using Apple Support Communities.


Cheers!

Apr 26, 2018 7:58 PM in response to raina_b22

We own a 2016 Toyota Highlander Hybrid. When i would make a phone call, using an iPhone 6s, and use the bluetooth of the car, i would rrceive complaints / comments from the person i am talking with that there is an “echo” heard in the call. The solution is to, connect the phone to the car, place your call, then turn the volume on the iPhone as high as it will allow - control the volume of your call using the car/radio controls - not the controls of the iPhone. It worked for me & solved the problem. Dealer said Toyota has a service bulletin out on this issue.

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toyota hands free echo

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