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Popping Sound, MBP 2016

I have heard a strange noice from my MBP, and am not sure if this is expected or not. Model is MacBook Pro 2016 with Touchbar, 15 inch, Radeon Pro 460, 2.9GhZ i7, 2TB SSD.


The sound occurs rarely, there may be several days or more straight that I don't hear it, though when it occurs, it may happen 2-3 times in a half hour period. There is no association I can make with what I'm doing at the time, so I'm unable to recreate it. The sound is a single hollow "popping" noise, similar to if you slowly squeeze a plastic bottle until it crinkles. The sound is not very loud, but clearly audible, and sounds as if it is coming from approximately behind the trackpad. I've had no other notable problems with this computer to date, have made no modifications to any hardware, or used it in any abnormal way.


I'm not terribly bothered by the sound itself, but I'm aware that the battery is located roughly behind the trackpad, and I worry that an expanding battery might sound like this. The case is not flexed or distorted in any way, there is no abnormal heat being generated, and no smoke, smells, or fumes. I think this is unlikely to be the cause, but is serious enough that I would like an alternative explanation before I disregard it. Alternate explanations might be abnormal activation of haptic feedback, or flexing of internal components as adhesives or seals continue to cure since manufacturing (laptop manufacture date 12-19-2016). The OS X battery status is "Good", "No errors", Simplo model bq20z451, battery manufacture date 12-2-2016.


Thanks for any help!

MacBook Pro with Retina display, macOS Sierra (10.12.2), 15 Inch, Radeon Pro 460, 2.9GHZ i7

Posted on Jan 12, 2017 11:04 AM

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Posted on Mar 25, 2017 3:30 AM

Macbook Pro 2016 15'. I'm experiencing this random popping sound too (the videos in this thread "show" the issue pretty well). I don't think it has anything to do with warm up. I already chatted with Apple Support and they only recommended software solutions. Didn't want to try those and checked if anything could make the popping noise on my Macbook.


I might have found the source:

The screen / screen hinge. If I press on the in the middle of the screens backplate near the screen hinge (close to or on the edge) I hear a very similar popping sound. Works in opened and closed position.


Please check if this could be the source on your Macbook too and reply to this comment.

874 replies

May 24, 2017 12:36 PM in response to Michael DN

I came across this thread the past weekend - I thought I was going crazy. I also have been experiencing the popping sound on my Macbook Pro 2.6 i7. Shipped mid Jan. 2017


I took it to apple store in Toronto today and they said they have never heard of this issue - which i believed but find strange. A quick google search and there are many of us with this problem. I wonder how many ppl are having this issue and haven't realized it. Anyway with all the noise in the store and the unpredictable nature of the issue I was unable to replicate sounds.


I agree with posters that this appears to be a heat related issue. However it is crazy how much resonance/vibration travels through the entire structure when it happens. If my hands are resting on the thing when it pops it is felt throughout the entire laptop - hence why at first I thought it might be speakers. My friends could hear the sound clear across the apartment the other day - and computer was running but I wasn't touching it. And yet the strange part is the exact same noise occasionally happens when the machine has been running and I adjust the screen angle. It also happens sometimes and not others despite running the same cpu intensive program each time.


The apple store suggested I leave it with them to 'fix'. I politely explained that my research had indicated that apple has no solid fix yet. The last thing I want is the local apple store taking my brand new machine apart several times only to have, as others here, the problem persist.


This is supposed to be a premium product - the price certainly suggests it is.

May 26, 2017 8:03 AM in response to lukas_1

Update:

Macbook Pro 2016 15'. Daily (excessive) usage.


7 months ago: First system boot.

3 months ago: Realized had the popping sound.

2 months ago: Wrote in this threat.

1 week ago: Realized popping sounds weren't occuring anymore.


Solution: Just continue using it, seemed to have fixed the issue.


Will update again when issue's reappearing.

May 26, 2017 8:17 AM in response to lukas_1

It is not conclusive. Even the weather temperature might be affecting body's material expansion. I would like to see an official explanation from apple. Otherwise I will take the MacBook Pro to the guarantee. I always had the idea that this model was too thin. This could have been in the source of this and probably other future problems on the body structure itself. All the rest is working perfectly, but this sound isn't comfortable whe you spend 8h a day working

May 27, 2017 3:47 AM in response to Michael DN

I have macbook pro 2016 15inch 256g ssd

My laptop is in prefect condition, but make pop noise randomly, sometimes in hard work, sometimes just when i change its location...

I dont know that if i can ignore the noise or not?

Is it related to box and container(like plastics or ...) or related to hardware like motherboard, touch pad, touch bar or ...?

We dont have apple store in iran, so the only thing which i can do, is ignoring the pop noise...

This laptop charge me about three month salary, and i just buy it for 4 month... I was planing to use it about three or four year but i cant count on it Anymore

May 29, 2017 1:05 PM in response to Michael DN

Hello:


I have the MBP 15 with 256 GB and I have the same problem. The "pop" sound started after a month of use of the MBP, so I could not change it in the first 14 days. The sounds are random but very annoying because they occur several times in an hour. I have observed the following:


1. It's not about the speakers, so it's not a software problem.


2. The "pop" sound is heard on the left and center of the MBP. It could be the left hinge and is almost certainly due to the expansion-compression of materials by temperature changes.


3. Sometimes the "pop" sound can be played by moving the screen slightly after a working time, when the temperature change causes the problem. Sometimes it can also be reproduced by making light pressure on the outside of the screen, in the lower center, between the hinges.


4. Personally I consider that the problem is because the new design has not placed the two central screws between the hinges. This reduces the rigidity of the MBP and allows the components to have more space for movements caused by changes in temperature. My theory is corroborated by comparing with the 13 "MBP that has less between hinged space so it is more rigid, and therefore does not present this problem.


I have not taken my MBP to the Apple Store because I will surely get the same response as many of you. I'll wait for Apple to officially address this issue. It is also expected that with a time of use maybe the problem is not present due to the slight wear that may have the materials that cause the "pop" sound.

May 29, 2017 2:37 PM in response to Michael DN

Guys, I've been to the Apple Store in Berlin and the Genius there actually was aware of the problem. He told me that I was the third customer at this store with the popping sound and that there is some kind of internal voting at Apple where they decide which issues get worked on first. So Apple definitely knows!


Furthermore he clearly stated that right now there is no solution. They would send my MacBook in and replace the case, but he could not guarantee at all that this would fix anything. Rather he even told me that he personally believes something else might cause the problem, namely the plastic antenna strip just below the screen, behind the MacBook logo. I have no idea how likely this is though.


We've agreed to not send my MacBook in and just wait till there is more information.

May 29, 2017 7:08 PM in response to tnld

I think that guy is right: that is the area i hear something moving around when i tilt my laptop around while it is off. If it can slide somewhere it should not be able to, and then that area changes dimensions under heat/cold, then it might make noise as the assembly suddenly moves.


Crappy thing is that there's no way apple is gonna fix this for us unless it means more than just a really annoying noise.

May 30, 2017 4:32 PM in response to Michael DN

I've reported this issue when bought the mac and they replaced the machine, the second unit has the same problem, I've contacted with the support and the only give me the solution of sending the laptop to tech support to fix it. I've read that this doesn't solved the problem at all. So I prefer to wait and see if Apple give us a formal solution.


If we see a new MacBook Pro on WWDC... many many users with this problem will be very very disappointed.

May 31, 2017 10:52 PM in response to Michael DN

I'm out of Apple after 10 years.

I had the same issue, I went to the store 3 times and I left the computer there. No solution from Apple.

Last they tried to fix it, they scratch the screen.

I got full refund.


Just bought a dell precision for 3D. Way more powerful.

Sad to leave apple environment, but they didnt give me any choice.


Good luck to all but this issue doesnt sound good and rumors are coming that there is a new MBP

Jun 1, 2017 7:17 AM in response to R3ds

R3ds; Are you posting from the 1990's or the turn of the century? It is clear from the links you provided you are not familiar with newer Windows versions or PC hardware. I use both MacOS and Windows professionally on a daily basis and it is my experience that both OSs are similar with respect to performance and security.

Benkarrinyup; if you ever need Windows community assistance get it from a Windows community where they know and work with Windows. Good luck with your choice.

R3da; Your links lead to a site full of profanity and a site obviously designed to criticize Windows. It is not a site to be referred to for independent honest review.

Jun 1, 2017 7:34 AM in response to BobTheFisherman

BobTheFisherman; Actually i have been a windows user for all my life until i bought the new Apple laptop (5 months ago). All the links i provided was just to make a point that i don't think there is a better machine to work with form the ux/ui perspective.
Yes, you can get far more powerful windows machine, but you can't defiantly not say that "both OS's are similar with respect to performance and security", this is just wrong.


We need to see what Apple decide to do with our problem.

Jun 1, 2017 7:50 AM in response to Michael DN

Popping sound may be occuring only with specific types of user.


Some laptop users - would do just as well with a desk top (laptop never leaves position its on).

Some carriers of laptops (and these thin ones are delicate(and no workout carrying them)) may be causing the issue by in the way they carry them about.


Expand your thinking from the noise - to your handling of the device - it may provide a clue.

Jun 1, 2017 8:25 AM in response to notcloudy

I've tested it a couple times in a few situations. Maybe coincidental but It may be worth noting.


Directly on lap: popping noise appears quickly and is frequent. Generates the loudest noise of 3 scenarios. Can reproduce within a minute of using after cold start. At least 10 pops over the course of 7 minutes.


Hard 160ish° surface (my lap

desk): appears just as quickly but is slightly less frequent and more rhythmic. Generates a softer sounding noise. Can reproduce within 2 minutes of cold start. About 5 or 6 pops over the course of 7 minutes


Hard 180° surface: doesn't appear as quickly or as frequently. Noise sounds the same as the 160° surface. Takes longer to produce than the above two. Maybe 3 or 4 minutes. 3 or 4 pops over the course of 7 minutes.

Popping Sound, MBP 2016

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