Popping Sound, MBP 2016

I have heard a strange noice from my MBP, and am not sure if this is expected or not. Model is MacBook Pro 2016 with Touchbar, 15 inch, Radeon Pro 460, 2.9GhZ i7, 2TB SSD.


The sound occurs rarely, there may be several days or more straight that I don't hear it, though when it occurs, it may happen 2-3 times in a half hour period. There is no association I can make with what I'm doing at the time, so I'm unable to recreate it. The sound is a single hollow "popping" noise, similar to if you slowly squeeze a plastic bottle until it crinkles. The sound is not very loud, but clearly audible, and sounds as if it is coming from approximately behind the trackpad. I've had no other notable problems with this computer to date, have made no modifications to any hardware, or used it in any abnormal way.


I'm not terribly bothered by the sound itself, but I'm aware that the battery is located roughly behind the trackpad, and I worry that an expanding battery might sound like this. The case is not flexed or distorted in any way, there is no abnormal heat being generated, and no smoke, smells, or fumes. I think this is unlikely to be the cause, but is serious enough that I would like an alternative explanation before I disregard it. Alternate explanations might be abnormal activation of haptic feedback, or flexing of internal components as adhesives or seals continue to cure since manufacturing (laptop manufacture date 12-19-2016). The OS X battery status is "Good", "No errors", Simplo model bq20z451, battery manufacture date 12-2-2016.


Thanks for any help!

MacBook Pro with Retina display, macOS Sierra (10.12.2), 15 Inch, Radeon Pro 460, 2.9GHZ i7

Posted on Jan 12, 2017 11:04 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2017 9:01 AM

After numerous visits to the apple Service Centre I was able to convince them to replace my display. Got my laptop back today with a brand new display.

My initial tests confirm that replacing the display has fixed the popping sound issue.

I have also noticed that the new display does not make any noises when pressed against at the bottom of the screen. The new display feels more sturdy. Hopefully the issue won't reoccur again after extended usage. Fingers crossed!!


I urge everyone having this issue to be persistent and get the display replaced.


A big thanks to everyone who updated this thread, It was very helpful in getting the problem fixed!

874 replies

Sep 8, 2018 8:08 AM in response to Michael DN

I have an early-2015 MBPro.


After installing High Sierra a few weeks ago, the speaker popping started and has gotten worse despite talking with senior advisors at Apple and reinstalling HS.


Also, now the laptop freezes up randomly and does other odd things since installing HS.


Has to be a software issue. Still trying to get it resolved but the replies I'm seeing here suggest there's no solution even with a new device.


One advisor said it was hardware and to take it to the AS near me. I say they're wrong. This is software-based.

Sep 14, 2018 1:00 AM in response to dan623

thanks a lot for your reply. Unfortunately it‘s not that easy with consumer law. I‘ve contacted the retailer and the answer was that i would have to make the proof that the flaw existed already at the date of purchase (at least here in germany). A link to this discussion wasn’t enough. So i‘m wondering how i should do that without Apple officially confirming that it was a design flaw.

Feb 6, 2019 5:56 PM in response to Michael DN

Well earlier this morning I heard a crackling sound right under the battery over the screen while I was in class I have a MacBook Pro mid 2012 2.9Ghz Intel Core i7, I had just recently changed the battery and am afraid that the new battery is giving problems. Every time I put the computer on the side I hear the crackling sound like going from one end to the other end and when I flipped to the opposite side it does the same thing again. What can this problem be?

Feb 11, 2019 11:28 AM in response to techny.noob

My wife has a MBP 13 2018 and I have to say that, so far, it feels a lot better than my 15" 2016 in every way. No pops, better keyboard and a faster response despite half the RAM.

Reading the responses here, I'm hanging on to my mine rather than seeking a perfect repair. Even repairs and new models can replace the problem with another sooner or later. I've looked at every make of laptop and, regardless of price, there always seems to be one issue or another. I've given up trying to find an ideal model and just get on with work!

Feb 22, 2019 8:56 AM in response to techny.noob

Mine just started this week. Slight pops every now and then. You buy a "Ferrari" (as Steve Jobs called Apple products) and you get a Chevy. If Jobs were alive he would be kicking *** and taking names. As for the Genius Bar I have never been impressed. Apple employees at the Apple store are there to sell iPhones and iPads. They can do the same at Target or Best Buy. Their problem is having been called a "Genius", we expect too much from them.

Mar 8, 2019 6:34 AM in response to Michael DN

Hi.


I have the same problem mbp 2016 13". I called to apple and said methat i have to paid if if there is a bad piece. pufff. Why??? My mbp has never had a hit.!


There are 52 pages of this post and several users who report the same problem. ¿When will the apple people officially respond to this massive problem?


In my opinion and as an apple brand, they must incorporate this defect into the service program because it is more than one mbp that presents this problem.!


Mar 11, 2019 1:14 PM in response to techny.noob

To be honest, social media has been a PITA for companies. While consumers may see this is a convenient way to "out" a company or get their attention, it also forces a company to remain hush until issues are addressed if needed. Don't expect Apple to "admit" anything. The second a company says the tiniest thing to a customer it ends up all over the web which causes a lot of backlash. Due to so much entitlement from consumers using social media it's in a company's best interest not to "admit" anything. They will work with each customer's problem individually. Also not everyone has this issue, so admitting something makes no sense.

Mar 11, 2019 1:19 PM in response to PanchoMac

"In my opinion and as an apple brand, they must incorporate this defect into the service program because it is more than one mbp that presents this problem.!"


So you're saying that every time an issue comes up with someone's Macbook and a few others experience the same thing that Apple should create a service program for it? Then what's the point in buying AppleCare Plus then? Apple might as well give unlimited warranties on all their products if customers feel they shouldn't pay for out of warranty repairs. Dell has tons of issues with their products and they never put out service programs.


Mar 11, 2019 2:05 PM in response to DPJ

Exactly,


Apple must incorporate this flaw in its service program. When there is more than one user who has a common failure by logic is a component that is defective, the same happened with the keyboard several users presented failures and was incorporated into the program at no cost to the user.


When they deliver a formal response, the gentlemen of apple or are waiting for this problem to reach social networks and find out about their failures in the rest of the world?


Thank.!

Mar 11, 2019 4:27 PM in response to DPJ

DPJ


I’d agree that 2 users or even 10 does not meet the required impetus or standards to start a “repair programme”. Nonetheless, that’s not case here; there are far more affected people than this.


Also, there are some that are reporting this problem 1-2 years into their usage of their MBPs. Your statement that “everyone is experiencing this off-the-bat” is inaccurate.



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Popping Sound, MBP 2016

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